Mercier Consultancy Group
Energy
DutchSpeakingCustomerAgentForLuminusWorkRemoteInGreece
“Dutch Speaking Customer Agent For Luminus - Work Remote In Greece at Mercier Consultancy Group. Skills: Customer support, Customer service. Provide customer support in Dutch. Assist customers with account management”
Industry & Context.
Problem-solving skills
Remote workspace
What They're Looking For.
Must Have
Fluency in Dutch, Proficient in CRM software, Proficient in digital communication tools, Reliable internet connection, Suitable remote workspace
Nice to Have
Proficiency in English, Experience in energy sector, Experience in utilities sector
What You'll Do.
Provide customer support in Dutch
Assist customers with account management
Assist customers with billing inquiries
Assist customers with service requests
Assist customers with technical support
Resolve customer complaints
Resolve customer issues
Keep accurate records
Collaborate with internal teams
Stay updated on products
Stay updated on services
Stay updated on industry trends
How You'll Work.
Team & Collaboration
Collaborate with internal teams
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