Mercier Consultancy Group

Energy

DutchSpeakingCustomerAgentForLuminusWorkRemoteInGreece

€24–32k ~AI est. Heraklion, Crete, Greece FULL TIME Remote Friendly
The Brief

“Dutch Speaking Customer Agent For Luminus - Work Remote In Greece at Mercier Consultancy Group. Skills: Customer support, Customer service. Provide customer support in Dutch. Assist customers with account management”

Industry & Context.

Energy
Problems you'll solve

Problem-solving skills

Eligibility Requirements

Remote workspace

What They're Looking For.

Must Have

Fluency in Dutch, Proficient in CRM software, Proficient in digital communication tools, Reliable internet connection, Suitable remote workspace

Nice to Have

Proficiency in English, Experience in energy sector, Experience in utilities sector

What You'll Do.

Provide customer support in Dutch

Assist customers with account management

Assist customers with billing inquiries

Assist customers with service requests

Assist customers with technical support

Resolve customer complaints

Resolve customer issues

Keep accurate records

Collaborate with internal teams

Stay updated on products

Stay updated on services

Stay updated on industry trends

How You'll Work.

Team & Collaboration

Collaborate with internal teams

Free ATS check

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