Mercier Consultancy Group
Energy
DutchCustomerCareAgent
“Dutch Customer Care Agent at Mercier Consultancy Group. Skills: Customer support, Customer service. Deliver customer support in Dutch. Assist customers with energy services”
What You'll Achieve.
Maintaining high satisfaction
Industry & Context.
Willingness to relocate to Greece, Paid relocation package
What They're Looking For.
Must Have
Fluency in Dutch, Proficiency in English, Customer service experience, CRM software familiarity, Office tools familiarity, Self-management skills, Problem-solving skills
Nice to Have
Customer service in energy sector, Customer service in related fields
What You'll Do.
Deliver customer support in Dutch
Assist customers with energy services
Assist customers with billing
Assist customers with technical issues
Maintain customer interaction records
Resolve customer complaints
Collaborate with internal teams
Stay updated on products
Stay updated on promotions
Stay updated on policies
How You'll Work.
Team & Collaboration
Internal teams
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