Mercier Consultancy Group

Energy

DutchCustomerCareAgent

€20–26k ~AI est. Greece FULL TIME Remote Friendly
The Brief

“Dutch Customer Care Agent at Mercier Consultancy Group. Skills: Customer support, Customer service. Deliver customer support in Dutch. Assist customers with energy services”

What You'll Achieve.

Maintaining high satisfaction

Industry & Context.

Energy
Eligibility Requirements

Willingness to relocate to Greece, Paid relocation package

What They're Looking For.

Must Have

Fluency in Dutch, Proficiency in English, Customer service experience, CRM software familiarity, Office tools familiarity, Self-management skills, Problem-solving skills

Nice to Have

Customer service in energy sector, Customer service in related fields

What You'll Do.

Deliver customer support in Dutch

Assist customers with energy services

Assist customers with billing

Assist customers with technical issues

Maintain customer interaction records

Resolve customer complaints

Collaborate with internal teams

Stay updated on products

Stay updated on promotions

Stay updated on policies

How You'll Work.

Team & Collaboration

Internal teams

Free ATS check

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