SIXT
Logistics
DualesStudiummitSchwerpunktCustomerExperience
“Duales Studium mit Schwerpunkt Customer Experience at SIXT. Skills: Customer Experience, Digital Business Management. Translate customer feedback into performance initiatives. Improve operational processes”
Industry & Context.
Data analysis
Possible internship abroad
What They're Looking For.
Must Have
Abitur successfully completed
Nice to Have
First practical experience through internship or jobs
What You'll Do.
Translate customer feedback into performance initiatives
Improve operational processes
Create sustainable enthusiasm
Participate in projects
Gain insights into business areas
Undertake projects with real impact
Acquire practical knowledge
Learn customer experience and processes
Plan initiatives for customer experience improvement
Analyze initiatives for customer experience improvement
Implement initiatives for customer experience improvement
Improve standard operating procedures
Improve governance in customer experience
Analyze customer feedback
Create dashboards for customer feedback
Derive measures for business areas
Work on initiatives to improve sales performance
Increase customer satisfaction
Develop data-driven recommendations
Develop decision templates for management
How You'll Work.
Team & Collaboration
Operations teams; Analytics team
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