Race Communications
fiber internet
DropTechnician2
“Drop Technician 2 at Race Communications. Skills: Fiber Optic Cable Installation and Maintenance, Customer Support, Equipment Operations and Site Maintenance, Vehicle Maintenance and Travel, Safety Awareness and Compliance. installation, maintenance, and repair of the last-mile connectivity infrastructure. installing and terminating fiber optics”
What You'll Achieve.
ensuring that telecom services, including internet, phone, and television, are delivered effectively to residential and business customers; contribute to reliable and high-quality telecom services, ultimately enhancing connectivity experiences for end-users
Industry & Context.
troubleshoot connectivity issues; diagnose and rectify problems promptly
Frequent travel to and work from other Race offices or other off-site locations will be required, Overtime, nights, and weekends may be required, Climbs poles up to 40 feet, Operates in bucket trucks with 32’ plus ladders, Ability to distinguish colors and audible tones
What They're Looking For.
Must Have
Eligibility for US Employment without sponsorship, Minimum of 21 years of age, A valid California driver's license, subject to successful verification through a DMV check, is mandatory, Minimum of 6 months experience as a Drop Technician or 6 months experience with outside plant/fiber optics, Solid understanding of drop processes and GO95 codes, Proficient understanding of utility markings, Proven understanding and ability to read and interpret fiber network design maps, splice plans, and MOPs, Proven knowledge of distribution operations, construction, and maintenance, The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication
Nice to Have
Experience in fiber optic splicing/termination experience a plus, Proficiency in Spanish Language is desirable
What You'll Do.
and repair of the last-mile connectivity infrastructure
installing and terminating fiber optics
connecting them to customer premises
ensuring proper signal quality
troubleshooting connectivity issues
diagnosing and rectifying problems promptly
maintaining accurate records of your work
Provides exceptional customer service during on-site visits
addressing customer inquiries and concerns professionally and courteously
Operates mechanized equipment such as a bucket truck
Climbs poles up to 40 feet and operates in bucket trucks with 32’ plus ladders
Manages deployment and removal of traffic control devices to ensure safety in work areas on streets or roadways
Maintains vehicle/equipment pre-op/post-op to be prepared to perform required duties
Maintains a clean driving record as defined by the current fleet insurance underwriter
Spends a significant portion of the workday traveling in a vehicle visiting various locations and spending time both indoors and outdoors including businesses and/or residents depending on the nature of the job
Observes hazards and reports any concerns or accidents to a supervisor or safety participates in the investigation process as needed
and signs off all pre-job safety planning tools at the start and end of the completes all required safety-related paperwork
Understands and responds appropriately to all safety hazards and warning devices (e. g.
different colored warning tags
Maintains awareness of potential hazards like uneven terrain
Maintains a safe distance from aggressive or unrestrained animals
Maintains a safe distance from potential hazards in the work area
and other live obstacles
How You'll Work.
Team & Collaboration
collaborative; supportive; team operates like family
Communication Scope
effectively communicate in English, including speaking, reading, writing, and comprehension; addressing customer inquiries and concerns professionally and courteously
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