Dept of Transportation
DriverLicenseExaminer-DistrictH
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Driver License Examiner - District H at Dept of Transportation. Skills: Customer service, Driving evaluation, Data entry. Administering eligibility tests for driver licenses. Evaluating applicants for driver licenses”
What You'll Achieve.
Reducing wait times; Improving customer service
Industry & Context.
Flexibility to travel during the day and overnight on short notice, Attend, complete, and pass a certification training program requiring an overnight stay Monday through Friday, Must have a valid N. C. Driver License with no suspensions or revocations within the past 10 years in any state for any motor vehicle-related offense and no more than 5 active points, Covered under the REAL ID Act
What They're Looking For.
Must Have
Valid Class C North Carolina Driver License with no more than five active points and no suspensions or revocations within the last ten years, Ability to manage time efficiently, Customer service experience with diverse groups, Providing detailed information to the public, Working in environments that require interviewing individuals to gather information, Working knowledge of DMV policies and procedures, Possession of a valid North Carolina Driver License, Valid N. C. Driver License with no suspensions or revocations within the past 10 years in any state for any motor vehicle-related offense and no more than 5 active points, Undergo a background check which includes a name-based and fingerprint based criminal history record check
Nice to Have
Experience explaining policy, procedure and/or laws to educate customers or the public, Customer service experience (friendly, enthusiastic attitude who enjoys serving customers) with a diverse clientele, Knowledge of basic computer software that includes database programs, Microsoft Office applications and the ability to quickly adapt to internal systems, Work experience typing using a computer keyboard
What You'll Do.
Administering eligibility tests for driver licenses
Evaluating applicants for driver licenses
Confirming applicant knowledge of NC Motor Vehicle laws
Checking applicant vision
Observing and evaluating driving skills
Serving as a public advisor
Identifying possible health concerns with drivers
Advising customers of adjunct service programs
Ensuring applicant data is entered accurately
Ensuring court ordered information is entered accurately
How You'll Work.
Communication Scope
Providing detailed information to the public
Full Job Description
**Agency** Dept of Transportation **Division** Division of Motor Vehicles **Job Classification Title** Program Coordinator I (S) **Position Number** **Grade** NC08 **About Us** It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation. **Description of Work** New hire applicants will be hired at a hiring rate of $44,210 This is a continuous posting for District H which serves the following counties: Aberdeen, Albermarle, Asheboro, Cabarrus, Concord, Lexington, Mocksville, Salisbury, Thomasville, Troy THIS POSITION HAS BEEN APPROVED TO RECEIVE A $1,935 SIGN ON BONUS. Eligible applicants will receive a lump sum payment of $1,935 upon completion of onboarding. Before receiving this retention bonus, the hired applicant must agree to repay the bonus on a pro-rated basis should he/she not have a performance rating of at least Meets Expectations or separates employment with NCDOT within 12 months of the hire date. “To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act.” We are currently looking for Driver License Examiners to serve the citizens of North Carolina. You will be responsible for administering eligibility tests, evaluating people applying for classified Driver License, Commercial Driver License, Learners permits and ID cards. Dealing with high volume of transactions, you will use your first-class customer service skills to c
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