Dan Murphy's
Retail
DrinksSpecialistSpirits
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Drinks Specialist Spirits at Dan Murphy's. Skills: Spirits knowledge, Customer engagement, Product recommendation. Engage customers authentically. Share product knowledge”
What You'll Achieve.
Create memorable customer moments
Industry & Context.
Functional screening assessment
What They're Looking For.
Must Have
Proficient in spirits, Good understanding of wine, Good understanding of beer, Experience in a drinks role, Experience in spirits industry, Experience in bar work, Experience in liquor retail
Nice to Have
Close-enough on requirements
What You'll Do.
Engage customers authentically
Share product knowledge
Provide end to end service
Set up customer events
Facilitate customer events
Advocate for My Dan's loyalty
Engage customers on benefits
Engage customers on product offerings
Instil love for spirits
Develop team member product knowledge
Undertake instore tasks
Perform customer service tasks
Perform inventory tasks
Contribute to store sales planning
Share specialist product knowledge
Provide recommendations on product lines
How You'll Work.
Team & Collaboration
Work with store leadership; Work as part of a team
Full Job Description
Drinks Specialist Spirits | Dan Murphy's Willoughby | For Lovers of Spirits I wonder if there is a margarita somewhere out there thinking about me too? Joining our entrepreneurial community of Drinks Specialists, this role provides customers with inspiring information about our spirit selection. We are looking for a customer-centric spirits connoisseur who is eager to continue their learning and leave their mark by sharing their passion with customers and team members alike. Rum, vodka, whisky, sake… it’s a tough job, but someone has to do it. The SALARY: From $70,500 + superannuation The ROLE: * Actively engage customers in an authentic way in store, sharing product knowledge and providing end to end service * Work collaboratively with the store leadership team in setting up and facilitating customer events * Advocate for My Dan’s loyalty by engaging with customers to understand benefits and product offerings * Instil your love and passion for spirits into every interaction and use this to develop team member product knowledge * Undertake a variety of instore tasks, including customer service and inventory tasks as well as duty management * Contribute to store sales planning processes by sharing your specialist product knowledge and recommendations on product lines The YOU: * YOU have a real desire to create memorable customer moments and the ability to work across key customer hours * YOU are proficient in the world of spirits and have a good understanding of wine and beer * YOU have a thirst for knowledge and love to learn about new and emerging trends and categories * YOU love to authentically impart your knowledge, inspiring customers and team to continue their adventure of discovery * YOU have the ability to work autonomously and as part of a team * YOU have experience in a drinks related role, including the spirits industry, bar work or liquor retail How we take care of our PEOPLE: An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group bra
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