DonutFinisher

Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Donut Finisher **Department:** Bakery **FLSA** : Non-Exempt ** _General Function_** Responsible for finishing donuts, bagels, and danishes to be sold to customers. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations_** Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager; Baker; Apprentice Baker Positions that Report to you: None ** _Primary Duties and Responsibilities_** * Provides prompt; efficient; and friendly customer service by exhibiting caring; concern; and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner; whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible * Answers the telephone promptly when called upon; and provides friendly; helpful service to customers who call. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Prepares work area and equipment for donut finishing. * Removes donuts and rolls from freezer and prepares for finishing. * Place Danish and cinnamon rolls in proof box. * Heats donuts and rolls in oven prior to glazing or icing. Ice and garnish rolls for the donut case. * Review special orders and prepare as needed. * C