Ourselves And Each Other
automotive services
DocumentSpecialist
“Document Specialist at Ourselves And Each Other. Skills: case management, administrative support, customer service. Intakes, catalogues, and scans Licensing documents. upload the scans to client Licensing cases”
What You'll Achieve.
increase efficiency, accuracy, and security
Industry & Context.
problem-solving skills
What They're Looking For.
Must Have
High School Diploma or equivalent required, 2-4 years’ experience in case management, administrative support, or customer service related fields
Nice to Have
degree in Business Administration or relevant field preferred, Additional education, certifications, or experience are a plus, Previous experience in case management, administrative support, or customer service is a plus
What You'll Do.
and scans Licensing documents
upload the scans to client Licensing cases
Maps inbound Licensing documents to corresponding client cases
Engages with clients regarding Licensing documents
Outbounds physical Licensing documents to clients
Assists and supports team members
Monitor and Update Case Progress
Create and Manage Ghost Cases
Client Outreach and Communication
Outbound Registration and Plate Management
Administrative Support
Perform all other duties and special projects
How You'll Work.
Team & Collaboration
Assists and supports team members; Ability to work as part of a team
Communication Scope
Client Outreach and Communication
Applying for this Document Specialist role?
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