RR Donnelley
Printing
DocumentProductionAssociate
“Document Production Associate at RR Donnelley. Skills: document production, MS Office, customer service. Utilize appropriate logs and/or tracking software. Assess job request and ensure appropriate completion”
What You'll Achieve.
client satisfaction; Meet contracted deadlines for service delivery
Industry & Context.
problem solving skills; troubleshoot basic software or hardware problems
3rd Shift Schedule: Monday - Friday 10:00 p.m. - 7:00 a.m., Ability to handle sensitive and/or confidential documents and information, pre-employment background and drug screen
What They're Looking For.
Must Have
Minimum (1) year document production experience, Skilled in the use MS Office software (Word, Excel, PowerPoint), keyboarding and typing skills, Must have good organizational skills, Must be able to meet deadlines and complete all projects in a timely manner, Ability to handle sensitive and/or confidential documents and information, Able to exercise good judgment to make decisions that conform to business needs and policy, Good problem solving skills, Ability to maintain professional composure when working with immediate deadlines, Ability to work both independently and collaboratively as part of a team, Ability to work in a fast paced environment, Ability to communicate professionally both verbally and in writing, Must be self-motivated with a positive attitude, Proven customer service skills
Nice to Have
document production experience preferably in a legal, banking or large corporate environment, Familiar with other software programs for editing and/or creating documents, able to work on multiple projects simultaneously, understanding of when to escalate a problem to a supervisory level
What You'll Do.
Utilize appropriate logs and/or tracking software
Assess job request and ensure appropriate completion
Perform work in document production
Complete document production requests
Meet contracted deadlines for service delivery
Troubleshoot basic software or hardware problems
Adhere to company policies
Adhere to client policies
Use equipment and supplies in a cost efficient manner
How You'll Work.
Team & Collaboration
Communicate with team members, lead, supervisor or client; Help to foster a proactive environment; work collaboratively as part of a team
Communication Scope
communicate professionally both verbally and in writing
Process & Methodology
work on multiple projects simultaneously
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