M&T Bank
Finance
DocumentCustodyReviewSpecialist(FinalCertification)
Neural analysis suggests this role is
optimal for Entry candidates.
“Document Custody Review Specialist (Final Certification) at M&T Bank. Skills: Document review, Accuracy, Completeness, Compliance. Independently review mortgage documents for accuracy and completeness against investor guidelines. Verify key data points such as borrower signatures, loan terms, mortgage amounts, dates, interest rates, payment schedules, and notarizations”
What You'll Achieve.
Loans meet strict documentation standards before final certification; Meet critical service-level agreements
Industry & Context.
Apply critical thinking when unique scenarios arise that require judgment beyond standard guidelines; Sound judgment when exceptions require interpretation
Able to lift 30 -50 pounds, Able to climb on a ladder and/or stool and bend for filing, Must live within commuting distance to 693 Seneca Street, Buffalo, NY 14210
What They're Looking For.
Must Have
Associate's degree or two years of general work experience
Nice to Have
Comfort working with computers and internal systems, attention to detail and accuracy, Ability to work independently, stay organized, and manage time effectively, Willingness to ask questions and seek clarification when needed, Data entry, document review, or quality control experience, Office or customer service background, Basic system or record review experience, Clear written and verbal communication skills
What You'll Do.
Independently review mortgage documents for accuracy and completeness against investor guidelines
Verify key data points such as borrower signatures
Determine whether documents are originals or copies and record findings in the document custody tracking system
Accurately document any discrepancies or exceptions and route them for reporting or resolution
Apply critical thinking when unique scenarios arise that require judgment beyond standard guidelines
Maintain high productivity and accuracy while reviewing a steady volume of files
Perform document review and data matching using the Document Custody tracking system
Ensure documentation complies with agency and investor guidelines
and escalate discrepancies or risk-related issues as needed
Maintain precise and timely system updates for tracking
Follow established procedures while demonstrating sound judgment when exceptions require interpretation
Adhere to M&T Bank’s risk
and internal control standards
Support audits and regulatory requirements as applicable
How You'll Work.
Team & Collaboration
Collaborate with and support other teams when urgent deadlines arise; Helping the broader organization meet critical service-level agreements
Communication Scope
Clear written and verbal communication skills
Full Job Description
**Overview:** This role is part of the final certification step in the mortgage document custody process. As a Document Custody Review Specialist, you will independently review mortgage documents for accuracy and completeness against investor guidelines (including Ginnie Mae requirements), ensuring loans meet strict documentation standards before final certification. This is an excellent entry‑level opportunity for candidates who enjoy detail‑oriented work, are self‑motivated, and want to build a long‑term career within M&T Bank. Prior document custody experience is not required – training is provided – and this team is known for developing talent and promoting from within. **What a Typical Day Looks Like:** * Spend the majority of your day independently reviewing mortgage documents against established investor and custodial guidelines * Verify key data points such as borrower signatures, loan terms, mortgage amounts, dates, interest rates, payment schedules, and notarizations * Determine whether documents are originals or copies and record findings in the document custody tracking system * Accurately document any discrepancies or exceptions and route them for reporting or resolution * Apply critical thinking when unique scenarios arise that require judgment beyond standard guidelines * Maintain high productivity and accuracy while reviewing a steady volume of files (approximately 150 documents per day) * Collaborate with and support other teams when urgent deadlines arise, helping the broader organization meet critical service‑level agreements * Work in a structured, professional office environment **Key Responsibilities:** * Perform document review and data matching using the Document Custody tracking system * Ensure documentation complies with agency and investor guidelines * Identify, document, and escalate discrepancies or risk‑related issues as needed * Maintain precise and timely system updates for tracking, reporting, and audit purposes * Follow established
Applying for this Document Custody Review Specialist (Final Certification) role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about M&T Bank?
Real rants from real employees. Read before you apply.