ADCI
Human Resources, global corporate
DLSPaySpecialist(Temp),DLSCPSPaySpecialist,DLSCPSTeam
Neural analysis suggests this role is
optimal for Mid+ candidates.
“DLS Pay Specialist (Temp), DLS CPS Pay Specialist, DLS CPS Team at ADCI. Skills: Disability Leave Services, Payroll accuracy, Case resolution. Review Disability and Leave Services pay accuracy and. Partner with DLS Case Managers, MHLS, payroll, and”
What You'll Achieve.
Ensure accurate and timely processing of Payroll; Ensure delivery in accordance with set quality standards; Achieve Service Level Agreements (SLAs); Ensure accurate and timely information/documentation; Take ownership for query resolution; Take ownership for performance metrics
Industry & Context.
Dive into details; Determine issues; Determine root causes; Analyze; Solve; Problem solving
What They're Looking For.
Must Have
1+ years of Microsoft Office products and applications experience, 2+ Years of experience in Human Resource management or Case management or Leave & Disability management role
Nice to Have
2+ years of human resources experience, Knowledge of HRIS or Applicant Tracking Systems, Experience with Payroll Systems, HRIS
What You'll Do.
Review Disability and Leave Services pay accuracy and
Partner with DLS Case Managers
Resolve employee leave or accommodation pay concerns
Act as back-up for payroll processing
Perform pay review escalation emails
Perform pay related audits for employees on Leaves
Adhere to defined processes
Ensure delivery in accordance with set quality standards
Achieve Service Level Agreements (SLAs)
Provide guidance to employees
Assess risk for employees
Resolve issues for employees
Escalate issues for employees
Maintain system records
Ensure accurate and timely information/documentation
Take ownership for query resolution
Take ownership for performance metrics
Highlight opportunity areas to domain and process owners
Perform activities to ensure compliance with standard work
Perform activities to ensure compliance with company policy
Maintain accuracy and payroll deadlines
Learn about leave and accommodation laws
Learn about leave and accommodation policies
Learn about leave and accommodation processes
Escalate complex issues and cases
Use technology systems required for job
How You'll Work.
Team & Collaboration
Work with global teams; Work with DLS Case Managers; Work with MHLS; Work with payroll; Work with GERM teams; Work with employees; Work with managers; Work with HR; Work in a cross functional environment
Full Job Description
This is a contractual role. At Amazon we believe that every day is still day one. We are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help the Disability Leave Services (DLS) team build a best-in-class professional services program to deliver leave of absence, disability and accommodation services to Amazon employees, applicants, job seekers and candidates globally, this is your chance to make history by joining the amazing Disability & Leave Services Team. The DLS Pay Specialist is responsible for reviewing Disability and Leave Services (DLS) pay accuracy and timeliness. This role will work closely global teams in the US, Costa Rica, and India. They will partner with DLS Case Managers, MHLS, payroll, and the Global Employee Receivable Management (GERM) teams to resolve employee leave or accommodation pay concerns. The ideal candidate is analytical by nature and is able to dive into the details to determine issues and underlying root causes. Roles and Responsibilities: Acts as back-up for payroll processing by using multiple software systems to ensure accurate and timely processing of Payroll Performing Tops Ups, pay review escalation emails and other pay related audits for employees who are on Leaves of Absence Adhere to defined processes and ensure delivery in accordance with set quality standards Ensure the Service Level Agreements (SLAs) are achieved Provide guidance, assess risk, resolve issues, and escalate as appropriate for employees, managers, and HR while still maintaining employee’s confidential information Maintain system records to ensure accurate and timely information/documentation Take ownership for query resolution and performance metrics Highlight opportunity areas to domain and process owners to simplify the process Perform activities to ensure compliance with standard work and company policy Detail orientated with ability to analyze, solve, orga
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