World Relief

Operations

DivisionalProgramOfficer

$55–65k Towson, Maryland, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Divisional Program Officer at World Relief. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Conduct regular check-ins with assigned offices to assess program quality, identify challenges, and surface innovative practices. Provide tailored technical assistance across core service areas, including case management, community engagement, housing, employment, and immigrant services”

What You'll Achieve.

progress toward grant outcomes; program health and performance

Industry & Context.

Operations
Problems you'll solve

problem-solving skills

Eligibility Requirements

Willingness to travel up to 25% domestically, Mature and personal Christian faith, Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document, Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964

What They're Looking For.

Must Have

Mature and personal Christian faith, Committed to the mission, vision, and values of World Relief, Desire to serve and empower the Church to impact vulnerable communities, Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document, Bachelor's degree, Minimum 3 years of experience in human services, or nonprofit program management, Proven ability to manage multiple priorities, Excellent communication, facilitation, and problem-solving skills, Proficiency in data tracking and reporting tools, Experience with developing and implementing DMEAL, Willingness to travel up to 25% domestically

Nice to Have

Degree in social work, public administration, international relations, or a related field, Graduate Degree Preferred, Experience working with refugee resettlement programming, understanding of U. S. resettlement programs and federal guidelines (e. g. , PRM, ORR), Experience supporting geographically dispersed teams

What You'll Do.

Conduct regular check-ins with assigned offices to assess program quality

and surface innovative practices

Provide tailored technical assistance across core service areas

including case management

and immigrant services

Collaborate with Service Line Directors to follow up on monitoring reports

corrective action plans

and progress toward grant outcomes

Supports communication between US local offices and national service teams

supporting holistic program execution by leveraging national tools

Share trends and insights from the US local offices to inform national strategy and contribute to program development

Support offices in preparing for home office and state-level program monitoring

including grants compliance and documentation

Collaborate with national service line teams to ensure implementation and accountability of corrective action plans when needed

Maintain and regularly update the Healthy Office Dashboard with relevant data and metrics in collaboration with the Impact Data Manager

Provide regular updates to the Divisional Director

including summaries from Service Line Directors on program health and performance

Contribute to office data collection and proposal development

Help gather stories of impact for use by Enterprise and local marketing teams

Assist local offices with grant research and identification of funding opportunities

Serve as the point of contact for connecting U. S. offices with relevant home office assistance and information

Support local offices with the rollout and implementation of DMEAL

How You'll Work.

Team & Collaboration

cross-functional coordination; Collaborate with Service Line Directors; Supports communication between US local offices and national service teams; Collaborate with national service line teams; in collaboration with the Impact Data Manager; summaries from Service Line Directors

Communication Scope

Excellent communication; facilitation

Process & Methodology

process management, Proven ability to manage multiple priorities

Full Job Description

## Description Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor? If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you. At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.   If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.     ORGANIZATION SUMMARY World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish. Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy. POSITION SUMMARY:         Hybrid schedule: {Add schedule, ex.1 day onsite and 4 work from home days}   This is a limited-term position funded through a grant agreement until (DATE) and contingent upon funding extension. ## ROLE & RESPONSIBILITIES Program Support & Technical Assistance Conduct regular check-ins with assigned offices to assess program quality, identify challenges, and surface innovative practices. Provide tailored technical assistance across core service areas, including case managemen

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