Harrods
hospitality
DivisionalCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Divisional Coordinator at Harrods. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. supporting the smooth and effective running of the Food Halls. enabling teams to deliver exceptional customer experiences through operational foundations”
What You'll Achieve.
operational excellence; seamless processes; deliver the world-class customer experiences Harrods is known for; operational foundations; Collate KPIs; reporting and customer insight; Ensure efficient, consistent operational processes across the division
Industry & Context.
solutions-focused mindset; problem-solving mindset
What They're Looking For.
Must Have
organisational and prioritisation skills, ability to manage competing deadlines, customer-focused approach, exceptional attention to detail, personal accountability, resilient and proactive, problem-solving mindset, adaptability to change, confident communication style, ability to collaborate effectively across different teams, styles and levels, Proficiency in Microsoft Office, high degree of integrity and discretion when handling confidential information
What You'll Do.
supporting the smooth and effective running of the Food Halls
enabling teams to deliver exceptional customer experiences through operational foundations
coordinate scheduling
reporting and administrative processes
building relationships across a wide range of stakeholders
daily deployment and training schedules
Coordinate team communications
briefings and updates
Provide administrative and HR support
onboarding and meetings
reporting and customer insight
consistent operational processes across the division
How You'll Work.
Team & Collaboration
building relationships across a wide range of stakeholders; ability to collaborate effectively across different teams, styles and levels
Communication Scope
Confident communication style
Full Job Description
We are recruiting a part time Divisional Coordinator to join our high-performing Food Halls team in our iconic Knightsbridge store, supporting operational excellence within a globally recognised luxury brand. In this role, you will ensure seamless processes that enable our teams to deliver the world-class customer experiences Harrods is known for. **About The Role** As a Divisional Coordinator, you will play a key role in supporting the smooth and effective running of the Food Halls, enabling teams to deliver exceptional customer experiences through strong operational foundations. Working closely with management, you will coordinate scheduling, communication, reporting and administrative processes, while building strong relationships across a wide range of stakeholders. You will also: * Support rotas, daily deployment and training schedules * Coordinate team communications, briefings and updates * Provide administrative and HR support, including onboarding and meetings * Collate KPIs, reporting and customer insight * Ensure efficient, consistent operational processes across the division This role is fully site-based, working 2 days per week across Monday to Friday. **About You** You are highly organised, detail-oriented and take pride in delivering high-quality work with a proactive, can-do approach. With a genuine passion for supporting others, you bring resilience, flexibility and a solutions-focused mindset, alongside the ability to build strong relationships and collaborate effectively across stakeholders. You will also bring: * Strong organisational and prioritisation skills, with the ability to manage competing deadlines * A customer-focused approach with exceptional attention to detail and personal accountability * A resilient and proactive, with a problem-solving mindset and adaptability to change * A confident communication style, with the ability to collaborate effectively across different teams, styles and levels * Proficiency in Microsoft Office, alongsi
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