PLS
financial services
DistrictManager
Neural analysis suggests this role is
optimal for Mid candidates.
“District Manager at PLS. Skills: leadership, customer service, sales, financial goals, operating objectives. Providing leadership to ensure their assigned stores deliver outstanding customer service, meet all operating objectives, sales, and financial goals, and follow company policies and procedures. Ensuring store team members are properly motivated and trained and that qualified replacements are developed and ready to fill positions opened through expansion and turnover”
What You'll Achieve.
deliver outstanding customer service; meet all operating objectives, sales, and financial goals; follow company policies and procedures; exceed internal and external customer expectations; increase and maximize sales; increase market share and store revenues
Industry & Context.
Analyzing financial statements and trends to increase and maximize sales; Developing strategies to increase market share and store revenues
Must be able to stand for extended periods, Must be able to lift up to 15 lbs. with little assistance, Must be able to work in restrictive spaces and maintain concentration in a busy environment with moderate to high noise levels, Must be able to adapt to change, Must be able to manage several projects at one time and handle frequent interruptions to meet the needs and requests of customers, Must be able to travel to stores regularly
What They're Looking For.
Must Have
A minimum of three years of multi-unit management experience in industries such as hospitality, financial services, retail, and restaurant, Ability, willingness, and comfort to engage with customers, Ability to develop positive relationships with internal and external customers, Superior verbal and written communication skills and presentation skills, High-energy, collaborative leadership expertise, Professional appearance and demeanor, Must be honest and have integrity, Competent in Microsoft Office and Excel, A vehicle, valid driver’s license, and current proof of insurance
Nice to Have
English/Spanish bilingual is a plus
What You'll Do.
Providing leadership to ensure their assigned stores deliver outstanding customer service
meet all operating objectives
and follow company policies and procedures
Ensuring store team members are properly motivated and trained and that qualified replacements are developed and ready to fill positions opened through expansion and turnover
Maintaining exemplary customer service within the district and community
Developing and executing plans to improve store and area performance as needed
and motivating Store Managers who exceed internal and external customer expectations
Ensuring the company’s cash security policies and procedures are followed
Creating special business relationships with our customers so they will choose to do business with us again
Establishing a customer service culture
Analyzing financial statements and trends to increase and maximize sales
Developing strategies to increase market share and store revenues
Controlling labor hours
Performing complete and thorough district reviews of each store on a consistent and frequent basis to determine that the stores are operating in accordance with all company policies and procedures
including but not limited to cash security and compliance policies and procedures
How You'll Work.
Team & Collaboration
collaborative leadership expertise; develop positive relationships with internal and external customers; inspire excellence in a team
Communication Scope
Superior verbal and written communication skills and presentation skills
Process & Methodology
manage several projects at one time
Full Job Description
This job is located at 4651 South Blvd Suite B, Charlotte, NC, 28209 PLS® Overview: Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents. Position Overview: District Managers are responsible for providing leadership to ensure their assigned stores deliver outstanding customer service, meet all operating objectives, sales, and financial goals, and follow company policies and procedures. They are also responsible for ensuring store team members are properly motivated and trained and that qualified replacements are developed and ready to fill positions opened through expansion and turnover. Job Responsibilities: Maintaining exemplary customer service within the district and community Developing and executing plans to improve store and area performance as needed Recruiting, developing, and motivating Store Managers who exceed internal and external customer expectations Ensuring the company’s cash security policies and procedures are followed Creating special business relationships with our customers so they will choose to do business with us again Establishing a strong customer service culture Analyzing financial statements and trends to increase and max
Applying for this District Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about PLS?
Real rants from real employees. Read before you apply.