Insomnia Cookies
District Manager
DistrictManager
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“District Manager at Insomnia Cookies. Skills: driving top-line sales, hiring/retention, customer service training, strategic planning, developing diverse teams. drive the performance success for 9-10 of our city and campus adjacent stores in our New Jersey market. driving top-line sales”
What You'll Achieve.
achieve each store’s financial, operational and customer-service goals
Industry & Context.
What They're Looking For.
Must Have
Minimum of 5 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries., 2+ years of leadership experience in a customer service-oriented role., An innate ability to build, hire and coach a diverse part-time hourly staff., In-depth knowledge of diverse business functions and principles (e. g. supply chain, P&L analysis, customer service, compliance, human resources)., organizational, interpersonal and problem-solving skills.
Nice to Have
Prior experience with bakingakery equipment/commercial kitchen equipment, a plus!
What You'll Do.
drive the performance success for 9-10 of our city and campus adjacent stores in our New Jersey market
driving top-line sales
customer service training
developing diverse teams that know their markets
Develop and execute regional support strategies that achieve each store’s financial
operational and customer-service goals
Provide expertise on customer service challenges
store operations and company policies & procedures
Assist in effectively managing labor in conjunction with Director of Workforce Planning
regional support team and Store Operations Managers
How You'll Work.
Team & Collaboration
developing diverse teams that know their markets, communities, and customers; regional support team
Process & Methodology
strategic planning
Full Job Description
## Description Insomnia Cookies has set our sights on becoming the most imaginative sweet indulgence brand in the world! As we grow our brand and community of Insomniacs, we are seeking to add a skilled District Manager to drive the performance success for 9-10 of our city and campus adjacent stores in our New Jersey market. In this role, our DM’s focus on driving top-line sales, hiring/retention, customer service training and strategic planning. You are a leader of leaders, developing diverse teams that know their markets, communities, and customers. Comp & Perks: A competitive base plus quarterly bonus compensation package, enrollment in the LTIP bonus plan, excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans, 401K with contribution match, 3 weeks paid vacation, paid sick time off, 2 Insomnia personal wellness days, company laptop, commuter reimbursement, free cookies (of course) and so much more! ## Using your past leadership experience, you will Develop and execute regional support strategies that achieve each store’s financial, operational and customer-service goals, while thinking outside the box to address each store’s unique strengths and challenges. Provide expertise on customer service challenges, team staffing, store operations and company policies & procedures. Assist in effectively managing labor in conjunction with Director of Workforce Planning, regional support team and Store Operations Managers. ## What we seek Minimum of 5 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries. 2+ years of leadership experience in a customer service-oriented role. An innate ability to build, hire and coach a diverse part-time hourly staff. In-depth knowledge of diverse business functions and principles (e.g. supply chain, P&L analysis, customer service, compliance, human resources). Strong organizational, interpersonal and problem-solving skills. P
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