Insomnia Cookies

sweet indulgence brand

DistrictManager

Akron, Ohio, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“District Manager at Insomnia Cookies. Skills: Sales, Hiring, Customer Service, Strategic Planning. Drive top-line sales. Hiring and retention”

What You'll Achieve.

Drive performance success for 9-10 stores; Achieve each store’s financial goals; Achieve each store’s operational goals; Achieve each store’s customer-service goals

Industry & Context.

sweet indulgence brand
Problems you'll solve

problem-solving skills

What They're Looking For.

Must Have

5 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries, 2+ years of leadership experience in a customer service-oriented role, ability to build, hire and coach a diverse part-time hourly staff, in-depth knowledge of diverse business functions and principles (e. g. supply chain, P&L analysis, customer service, compliance, human resources)

Nice to Have

prior experience with bakingakery equipment/commercial kitchen equipment

What You'll Do.

Customer service training

Develop and execute regional support strategies

Achieve financial goals

Achieve operational goals

Achieve customer-service goals

Address store's unique strengths

Address store's unique challenges

Provide expertise on customer service challenges

Provide expertise on team staffing

Provide expertise on store operations

Provide expertise on company policies

Manage labor effectively

How You'll Work.

Team & Collaboration

Develop diverse teams; Work with Director of Workforce Planning; Work with regional support team; Work with Store Operations Managers

Full Job Description

## Description Insomnia Cookies has set our sights on becoming the most imaginative sweet indulgence brand in the world!  As we grow our brand and community of Insomniacs, we are seeking to add a skilled District Manager to drive the performance success for 9-10 of our city and campus adjacent stores in the Michigan market.  In this role, our DM’s focus on driving top-line sales, hiring/retention, customer service training and strategic planning. You are a leader of leaders, developing diverse teams that know their markets, communities, and customers. Comp & Perks: A competitive base plus quarterly bonus compensation package, enrollment in our Cookie Jar internal equity program, LTIP bonus plan, excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans, 401K with contribution match, 3 weeks paid vacation, paid sick time off, 2 Insomnia personal wellness days, company cell phone & laptop, commuter reimbursement, paid time off for all major holidays, free cookies (of course) and so much more! ## Using your past leadership experience, you will develop and execute regional support strategies that achieve each store’s financial, operational and customer-service goals, while thinking outside the box to address each store’s unique strengths and challenges. provide expertise on customer service challenges, team staffing, store operations and company policies & procedures. assist in effectively managing labor in conjunction with Director of Workforce Planning, regional support team and Store Operations Managers. ## What we seek a minimum of 5 years of experience as multi-unit regional manager in the food & beverage, restaurant, hospitality, or retail industries. 2+ years of leadership experience in a customer service-oriented role. an innate ability to build, hire and coach a diverse part-time hourly staff. in-depth knowledge of diverse business functions and principles (e.g. supply chain, P&L analysis, customer service, compliance

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