Blank Street
food and beverage
DistrictManager
Neural analysis suggests this role is
optimal for Senior candidates.
“District Manager at Blank Street. Skills: multi-unit operations, leadership, operational excellence, financial acumen. Oversee multiple locations. Lead a team of General Managers”
What You'll Achieve.
drives performance; consistency; culture; delivering results; operational efficiency; Maintain top engagement scores; Drive financial and customer success; Take ownership of store performance; find growth opportunities; Maintain NPS and Google review scores; grow brand loyalty; Identify and address performance gaps; Share best practices
Industry & Context.
Excellent problem-solving abilities; decision-making abilities; hands-on approach to tackling operational challenges; Ability to troubleshoot and solve problems; prioritizing issues based on urgency; Solve facility issues quickly
regular travel across Boston, Lead by example behind the bar for 30% of your week
What They're Looking For.
Must Have
5+ years experience in retail or hospitality multi-unit operations, track record of successfully managing multiple locations, leadership skills, ability to lead and develop salaried managers, create a positive, high-performance culture, Experience with new store openings, managing operational logistics, staffing, ensuring successful ramp-up and execution, Excellent problem-solving and decision-making abilities, hands-on approach to tackling operational challenges, delivering results, Exceptional communication and organizational skills, ability to manage multiple locations and stakeholders, maintaining operational efficiency, Passion for delivering exceptional customer service and hospitality, autonomy, sound judgment, ability to manage operations independently, Excellent organizational skills, ability to manage multiple priorities in a fast-paced environment, Highly effective interpersonal and communication skills, leading teams, collaborating across departments, Skilled in emotional intelligence, conflict resolution, Well-versed in change management, adapting to business needs, driving continuous improvement, Proven training and development capabilities, nurture team growth and leadership, Ability to troubleshoot and solve problems, prioritizing issues based on urgency
Nice to Have
Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail, Positive, enthusiastic and results driven, Passionate people leader and developer, Interested in continuous personal growth
What You'll Do.
Oversee multiple locations
Lead a team of General Managers
Set high operational standards
Build leadership by hiring
Foster a high-performing
Coach General Managers on financial and operational decisions
Lead short-term planning and forecasting
Implement new initiatives
Drive adoption of new initiatives
Share insights to continuously improve operations
Create and manage a positive
engaging work culture
and celebrate your team
Fill leadership gaps when needed
time and attendance practices
Oversee labor strategy and budget
Collaborate with managers to hire hourly staff
Ensure training quality and team development
Address performance issues promptly and fairly
Partner with People Team on employee relations
Help manage change to keep Blank Street evolving
Maintain top engagement scores
Hold team accountable for food and beverage quality
Lead by example behind the bar
and presentation of locations
Prepare stores for weather
Solve facility issues quickly
Work with HQ to improve store design
and customer experience
Take ownership of store performance
Find growth opportunities
Maintain NPS and Google review scores
Build relationships with local businesses
Stay updated on company tools
Identify and address performance gaps
Share best practices and collaborate with other leaders
Help with New Store Openings in your region
Pilot new initiatives
Act as a trusted partner for new ideas
Support marketing and brand collaborations
Attend training and department meetings
How You'll Work.
Team & Collaboration
Lead a team of General Managers; Collaborate with your managers to hire and support hourly hiring; Partner with People Team on employee relations; Collaborate with other leaders; Collaborating across departments
Communication Scope
Exceptional communication skills; Highly effective interpersonal and communication skills
Process & Methodology
New store openings, managing operational logistics, staffing, ensuring successful ramp-up and execution, short-term planning, forecasting, implement new initiatives, pilot new initiatives
Full Job Description
About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary… The District Manager role at Blank Street is a key area leadership position, responsible for overseeing multiple locations and leading a team of General Managers. This role drives performance, consistency, and culture across all stores within a defined market by setting high operational standards and stepping in where needed. A core focus is building strong leadership by hiring, developing, and promoting talent while fostering a high-performing, cohesive culture across the area. With a strong grasp of area-level P&L, the District Manager coaches General Managers to make sound financial and operational decisions. It also leads short-term planning and forecasting across labor and inventory to ensure smooth operations. As the link between HQ and the field, the District Manager implements new initiatives, drives adoption, and shares insights to continuously improve how we operate. This role requires regular travel across Boston and reports to the Director of Operations. Qualifications: 5+ years experience in retail or hospitality multi-unit operations, with a track record of successfully managing multiple locations. Strong leadership skills, including the ability to lead and develop salaried managers and create a positive, high-performance culture. Experience with new store openings, including managing operational logistics, staffing, and ensuring successful ramp-up and execution. Excellent problem-solving and decision-making abilities, with a hands-
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