Blank Street

food and beverage

DistrictManager

$85–130k Boston, Massachusetts, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“District Manager at Blank Street. Skills: multi-unit operations, leadership, operational excellence, financial acumen. Oversee multiple locations. Lead a team of General Managers”

What You'll Achieve.

drives performance; consistency; culture; delivering results; operational efficiency; Maintain top engagement scores; Drive financial and customer success; Take ownership of store performance; find growth opportunities; Maintain NPS and Google review scores; grow brand loyalty; Identify and address performance gaps; Share best practices

Industry & Context.

food and beverage
Problems you'll solve

Excellent problem-solving abilities; decision-making abilities; hands-on approach to tackling operational challenges; Ability to troubleshoot and solve problems; prioritizing issues based on urgency; Solve facility issues quickly

Eligibility Requirements

regular travel across Boston, Lead by example behind the bar for 30% of your week

What They're Looking For.

Must Have

5+ years experience in retail or hospitality multi-unit operations, track record of successfully managing multiple locations, leadership skills, ability to lead and develop salaried managers, create a positive, high-performance culture, Experience with new store openings, managing operational logistics, staffing, ensuring successful ramp-up and execution, Excellent problem-solving and decision-making abilities, hands-on approach to tackling operational challenges, delivering results, Exceptional communication and organizational skills, ability to manage multiple locations and stakeholders, maintaining operational efficiency, Passion for delivering exceptional customer service and hospitality, autonomy, sound judgment, ability to manage operations independently, Excellent organizational skills, ability to manage multiple priorities in a fast-paced environment, Highly effective interpersonal and communication skills, leading teams, collaborating across departments, Skilled in emotional intelligence, conflict resolution, Well-versed in change management, adapting to business needs, driving continuous improvement, Proven training and development capabilities, nurture team growth and leadership, Ability to troubleshoot and solve problems, prioritizing issues based on urgency

Nice to Have

Deep knowledge and interest in specialty coffee, hospitality, restaurants or retail, Positive, enthusiastic and results driven, Passionate people leader and developer, Interested in continuous personal growth

What You'll Do.

Oversee multiple locations

Lead a team of General Managers

Set high operational standards

Build leadership by hiring

Foster a high-performing

Coach General Managers on financial and operational decisions

Lead short-term planning and forecasting

Implement new initiatives

Drive adoption of new initiatives

Share insights to continuously improve operations

Create and manage a positive

engaging work culture

and celebrate your team

Fill leadership gaps when needed

time and attendance practices

Oversee labor strategy and budget

Collaborate with managers to hire hourly staff

Ensure training quality and team development

Address performance issues promptly and fairly

Partner with People Team on employee relations

Help manage change to keep Blank Street evolving

Maintain top engagement scores

Hold team accountable for food and beverage quality

Lead by example behind the bar

and presentation of locations

Prepare stores for weather

Solve facility issues quickly

Work with HQ to improve store design

and customer experience

Take ownership of store performance

Find growth opportunities

Maintain NPS and Google review scores

Build relationships with local businesses

Stay updated on company tools

Identify and address performance gaps

Share best practices and collaborate with other leaders

Help with New Store Openings in your region

Pilot new initiatives

Act as a trusted partner for new ideas

Support marketing and brand collaborations

Attend training and department meetings

How You'll Work.

Team & Collaboration

Lead a team of General Managers; Collaborate with your managers to hire and support hourly hiring; Partner with People Team on employee relations; Collaborate with other leaders; Collaborating across departments

Communication Scope

Exceptional communication skills; Highly effective interpersonal and communication skills

Process & Methodology

New store openings, managing operational logistics, staffing, ensuring successful ramp-up and execution, short-term planning, forecasting, implement new initiatives, pilot new initiatives

Full Job Description

About Blank Street At Blank Street, we're on a mission to become the defining food and beverage brand of our generation. From the very beginning, we've set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We're motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day. Add a Spark to the Ordinary… The District Manager role at Blank Street is a key area leadership position, responsible for overseeing multiple locations and leading a team of General Managers. This role drives performance, consistency, and culture across all stores within a defined market by setting high operational standards and stepping in where needed. A core focus is building strong leadership by hiring, developing, and promoting talent while fostering a high-performing, cohesive culture across the area. With a strong grasp of area-level P&L, the District Manager coaches General Managers to make sound financial and operational decisions. It also leads short-term planning and forecasting across labor and inventory to ensure smooth operations. As the link between HQ and the field, the District Manager implements new initiatives, drives adoption, and shares insights to continuously improve how we operate. This role requires regular travel across Boston and reports to the Director of Operations. Qualifications: 5+ years experience in retail or hospitality multi-unit operations, with a track record of successfully managing multiple locations. Strong leadership skills, including the ability to lead and develop salaried managers and create a positive, high-performance culture. Experience with new store openings, including managing operational logistics, staffing, and ensuring successful ramp-up and execution. Excellent problem-solving and decision-making abilities, with a hands-

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