Expeditors
Logistics
DistributionTeamLead
“Distribution Team Lead at Expeditors. Skills: Process management, Logistics, Team leadership. Monitor key metrics. Drive District and Department Excellence”
What You'll Achieve.
Achieve expected results; Departments above 90%; Performance reviews every 12 months; 52 hour training per year; 4.33 hours training per month; Freight arrival logged within 2 hours; Arrive to Reconcile - 24 hours; Reconcile to Put Away - 24 hours; Requested Ship to Actual Ship - 48 hours; Cycle Count Accuracy at 95 or above; MAS event codes entered timely; MAS event codes entered accurately; Freight arrived to Entrada Log – 2 Hrs; LTL /FTL Freight arrived to Entrada Log – 2 Hrs; Work order ready to load complete – 2 Hours; Low levels of supplemental hours
Industry & Context.
Problem solving; Assist in problem solving
What They're Looking For.
Must Have
1-2 years leading teams, English and Spanish fluency
Nice to Have
Associate's Degree in Business Administration or equivalent, 1-2 years leading teams
What You'll Do.
Drive District and Department Excellence
Ensure employee satisfaction
Conduct timely performance reviews
Conduct timely one on ones
Ensure team training completion
Ensure mandatory training completion
Monitor operation efficiency
Log freight arrival timely
Log arrive to reconcile timely
Log reconcile to put away timely
Track requested ship to actual ship
Maintain cycle count accuracy
Enter MAS event codes timely
Ensure data integrity
Log freight arrival to Entrada Log
Complete work order to load
Exemplify and teach culture
Follow 10 Critical Success Factors
Ensure availability of needs and tools
Build cross-functional relationships
Ensure team meets work schedules
Execute personal development goals
Guide team through personal goals
Ensure understanding of company controls
Escalate problems or concerns
Monitor and maintain low supplemental hours
Assist team members in problem solving
Report process inconsistencies
Ensure proper work distribution
Manage inventory exceptions
Prevent inventory exceptions
Resolve inventory exceptions
Manage OSD exceptions
Prevent OSD exceptions
Resolve OSD exceptions
Manage process exceptions
Prevent process exceptions
Resolve process exceptions
Manage customer exceptions
Prevent customer exceptions
Resolve customer exceptions
Ensure compliance to policies
Perform operations in compliance
Lead team to ensure compliance
Support warehouse team
Provide coverage in other areas
Monitor service execution
Assist in pursuit of efficiency
Assist in pursuit of operational excellence
Ensure oversight of performance management
Escalate performance issues
Identify root cause of issues
Resolve performance issues proactively
Understand department process flow
Offer customers better cycle times
Ensure client specific instructions are understood
Properly process shipments
Properly process invoices
Maintain SOPs updated
Ensure proper use of systems
Ensure proper use of tools
Ensure files are logged correctly
Ensure files are logged timely
Ensure proper codes are used
Ensure proper trace types are used
Ensure proper events are used
Handle correspondence timely
Handle correspondence professionally
Ensure team uses approved service providers
Comply with all policies
Comply with credit policy
Ensure team is aware of rates
Align providers to scope of service
Inform Health and Safety representative
Report unsafe conditions
How You'll Work.
Team & Collaboration
Cross-functional relationships; Team spirit; Cohesiveness in department
Communication Scope
Written communication; Oral communication
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