Expeditors
Logistics
DistributionSupervisor
“Distribution Supervisor at Expeditors. Skills: Operational execution, Team development, Process improvement. Lead team to achieve operational execution. Develop reliable team infrastructure”
What You'll Achieve.
Achieve expected results; Departments above 90%; Employee Satisfaction above 90%; Timely Performance Reviews; Timely one on ones; 52 hour training per year; Complete all mandatory training timely; Freight Arrival logged within 2 hours; Arrive to Reconcile - 24 hours; Reconcile to Put Away - 24 hours; Requested Ship to Actual Ship - 48 hours; Cycle Count Accuracy at 95 or above; MAS event codes entered timely; MAS event codes entered accurately; Freight arrived to Entrada Log – 2 Hrs; Work order ready to load complete – 2 Hours
Industry & Context.
Problem solving; Root cause analysis
What They're Looking For.
Must Have
2-3 years distribution services experience, 2-3 years supervisory experience, English and Spanish fluency
Nice to Have
Bachelor's degree in Business Administration or equivalent
What You'll Do.
Lead team to achieve operational execution
Develop reliable team infrastructure
Develop technical expertise
Develop knowledgeable personnel
Contribute to efficiency
Contribute to profitability
Drive district excellence
Drive department excellence
Ensure timely performance reviews
Ensure timely one on ones
Ensure training completion
Ensure mandatory training completion
Log freight arrival timely
Reconcile freight timely
Put away freight timely
Ensure cycle count accuracy
Enter MAS event codes timely
Ensure data integrity
Exemplify company culture
Teach company culture
Follow critical success factors
Ensure operation is staffed
Ensure operation is structured
Ensure operation is organized
Ensure needs and tools are available
Engage with team members daily
Conduct check-in meetings regularly
Provide ongoing feedback
Support other branches
Build cross-functional relationships
Ensure controls are complied with
Ensure policies are complied with
Ensure procedures are complied with
Ensure processes are complied with
Ensure daily huddle meetings take place
Ensure supervisor meetings take place
Support employee satisfaction initiatives
Design structure for operational needs
Supervise service execution
Monitor service execution
Monitor performance daily
Monitor performance weekly
Monitor performance monthly
Resolve issues proactively
Map department process flow
Participate in system optimization
Participate in tool optimization
Improve efficiency of service
Improve productivity of service
Improve quality of service
Understand client specific instructions
Maintain SOPs updated
Ensure proper use of systems
Ensure proper use of tools
Enter proper trace types
Resolve discrepancies from root cause
Trend discrepancy root causes
Implement necessary training
Ensure correspondence is maintained
Develop relationships with customers
Identify customer needs
Sell tailored services
Provide value-added services
Participate in customer visits
Participate in customer calls
Document customer interactions
Prepare customer presentations
Prepare customer updates
Comply with credit policy
Monitor Daily Branch Revenue report
Identify errors timely
Correct errors timely
Inform Health and Safety representative
Report unsafe conditions
How You'll Work.
Team & Collaboration
Cross-functional relationships; Team spirit; Cohesiveness in department
Communication Scope
Written communication; Oral communication; Presentations
Process & Methodology
Project management
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