SWAN
HVAC, Plumbing, Air, and Electrical
Dispatcher
“Dispatcher at SWAN. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Schedule service calls. Dispatch service calls”
What You'll Achieve.
Ensure customer satisfaction; Optimize operations; Improve service delivery
Industry & Context.
Problem-solving
What They're Looking For.
Must Have
2+ years call center dispatch experience, Proficiency in basic computer applications, Proficiency in call center software
Nice to Have
HVAC experience, Plumbing experience, Electrical experience, Service-based industry experience, Service Titan experience
What You'll Do.
Schedule service calls
Dispatch service calls
Act as main point of contact
Address customer inquiries
Resolve customer issues
Maintain accurate records
Coordinate emergency response
Ensure efficient allocation of resources
Work closely with other departments
How You'll Work.
Team & Collaboration
Field teams; Customers; Management; Other departments
Communication Scope
Verbal communication; Written communication
Applying for this Dispatcher role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about SWAN?
Real rants from real employees. Read before you apply.