Mountain View Waste, A Waste Connections
Dispatcher
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Dispatcher at Mountain View Waste, A Waste Connections. Skills: monitoring work flow, dispatching drivers, heartbeat of the operation. monitoring work flow. dispatching drivers”
Industry & Context.
Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage
What They're Looking For.
Must Have
detailed oriented, well organized, Ability to read, write, comprehend and communicate in English
Nice to Have
2 years of experience in dispatching or logistics
What You'll Do.
resolving customer disputes
Analyzing and resolving customer inquiries for missed pick-ups
misplaced containers and property damage
Assisting driver(s) when a pick up or delivery is in question before servicing
Scheduling and dispatching work to various employees and departments throughout the day
Delivers services to customers in a manner that promotes goodwill
Interacts with customers daily
high call volume environment
Solicit sale of new or additional services
How You'll Work.
Team & Collaboration
Work in conjunction with other departments to resolve customer disputes
Communication Scope
Ability to read, write, comprehend and communicate in English
Full Job Description
Mountain View Waste, A Waste Connections is looking for a _Dispatcher_ to join our GROWING team in Bailey, Colorado. This person will be responsible for monitoring work flow dispatching our drivers and being the heartbeat of the operation. _Pay: $21.00 an hour_ _Schedule: 6 am- 3:30 pm_ _WHY YOU NEED TO JOIN US:_ * CULTURE: It’s a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important. * INTEGRITY: Our definition is “saying what you will do and then doing it!” We keep our promises to our customers and our employees. _DUTIES AND RESPONSIBILITIES_**:** •Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. •Analyzing and resolving customer inquiries for missed pick-ups, misplaced containers and property damage. •Assisting driver(s) when a pick up or delivery is in question before servicing. •Scheduling and dispatching work to various employees and departments throughout the day. •Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient. •Delivers services to customers in a manner that promotes goodwill. Interacts with customers daily. •Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services. _MINIMUM JOB REQUIREMENTS:_ •Must be detailed oriented and well organized. •Ability to read, write, comprehend and communicate in English. •2 years of experience in dispatching or logistics _preferred._ To be considered for any of our current openings you must complete an application at [careers.wasteconnections.com](http://www.careers.wasteconnections.com) . Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement
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