First Student
Dispatcher
Neural analysis suggests this role is
optimal for Mid candidates.
“Dispatcher at First Student. Skills: dispatching, route management, driver management, communication, customer service. dispatching all buses. ensuring on-time performance of routes”
What You'll Achieve.
ensuring on-time performance of routes
Industry & Context.
Provides solutions to drop-off and pick-up problems
Subject to DOT drug testing and physical
What They're Looking For.
Must Have
3-5 year's experience, High school diploma or equivalent, Basic knowledge of radio dispatch equipment, Computer literate, Subject to DOT drug testing and physical
What You'll Do.
dispatching all buses
ensuring on-time performance of routes
counseling drivers and monitors on front line
Oversees all routes and scheduling of buses
Counsels and coaches drivers and monitors
Handles heavy phone and radio traffic
Takes all scheduling and driver complaints
report to Operations Supervisor/Contract Manager
Serves as primary communication liaison with major contracted customer
May handle charter reservations
Provides solutions to drop-off and pick-up problems
Handle back-up driver duties or perform miscellaneous clerical duties as needed
Completes assignment of special projects
Assists with supervision of day-to-day operations
How You'll Work.
Team & Collaboration
cross-functional coordination; vendor/stakeholder management; Serves as primary communication liaison with major contracted customer
Communication Scope
Excellent communication and customer service skills; Serves as primary communication liaison with major contracted customer
Process & Methodology
Completes assignment of special projects
Full Job Description
**First Student is hiring a Dispatcher in North Charleston, SC** **Pay Rate: $23.50 per hour** **Summary** At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. **At First Student, we are proud to offer:** * Tremendous Career Advancement Opportunities due to a strong presence across North America * Positive and rewarding work environment * F/T benefits including Medical, Dental, Vision and matching 401K * Competitive Pay! * Full-time Monday-Friday * Personal time off and observed holiday pay **Dispatcher Responsibilities:** * Oversees all routes and scheduling of buses * Counsels and coaches drivers and monitors * Handles heavy phone and radio traffic * Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager * Serves as primary communication liaison with major contracted customer * May handle charter reservations, billing, or driver payroll * Provides solutions to drop-off and pick-up problems * Handle back-up driver duties or perform miscellaneous clerical duties as needed * Completes assignment of special projects * Assists with supervision of day-to-day operations **Dispatcher Experience and Skills Required:** * 3-5 year's experience * High school diploma or equivalent * Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills * Ability to deliver under time constraints and deadlines * Previous terminal operations, dispatch, or driver experience * Computer literate * Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working envir
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