Dispatcher

**First Student is hiring a Dispatcher in Buffalo, NY serving the Buffalo Public Schools!** **Pay Rate: $24.00-$26.00 hr. (based on experience)** **Hours: Monday-Friday 1st shift between 6:00 am-6:00 pm** **Summary:** At First Student, our Dispatchers are a constant reflection of our company's commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line. **At First Student, we are proud to offer:** * Tremendous Career Advancement Opportunities due to a strong presence across North America * Positive and rewarding work environment * F/T benefits including Medical, Dental, Vision and matching 401K * Starting rate $24.00-$26.00 per hour (based on experience) * Personal time off and observed holiday pay **Dispatcher Responsibilities:** * Oversees all routes and scheduling of buses * Counsels and coaches drivers and monitors * Handles heavy phone and radio traffic * Takes all scheduling and driver complaints, report to Operations Supervisor/Contract Manager * Serves as primary communication liaison with major contracted customer * May handle charter reservations, billing, or driver payroll * Provides solutions to drop-off and pick-up problems * Handle back-up driver duties or perform miscellaneous clerical duties as needed * Completes assignment of special projects * Assists with supervision of day-to-day operations **Dispatcher Experience and Skills Required:** * 3-5 years' experience * High school diploma or equivalent * Basic knowledge of radio dispatch equipment * Excellent communication and customer service skills * Ability to deliver under time constraints and deadlines * Previous terminal operations, dispatch, or driver experience * Computer literate * Subject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. First Students commitment to pu