Charger Logistics Inc
logistics
DispatchLogistician
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optimal for Entry candidates.
“Dispatch Logistician at Charger Logistics Inc. Skills: dispatch experience, customer service, MS Office. Serve as primary point of contact for customers. Coordinate inbound and outbound freight”
What You'll Achieve.
meet daily priorities; meet weekly transportation targets; ensure a high level of service; ensure profitability; customer satisfaction
Industry & Context.
What They're Looking For.
Must Have
Minimum 1 years of experience in trucking industry and/or dispatch experience, Educational background in Supply Chain Management (or other relevant area such as Business), Dedicated experience providing customer service in a similar work environment, Good command of MS Office (Excel and Word)
Nice to Have
Knowledge of the transportation industry and North American geography are considered assets.
What You'll Do.
Serve as primary point of contact for customers
Coordinate inbound and outbound freight
Build and maintain relationships with customers
on-time performance and costs
Negotiate rates with customers and third-party carriers
Communicate with customers
Direct and organize logistics activities
Verify and troubleshoot shipping or customs documentation
Proactively communicate service risks to customers
How You'll Work.
Communication Scope
timely, transparent communication; Good people skills
Full Job Description
Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo. Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office. Available Shifts: Morning/Afternoon/Nights **Responsibilities:** * Serve as the primary point of contact for customers, coordinating inbound and outbound freight to meet daily priorities and weekly transportation targets while ensuring a high level of service. * Build and maintain strong relationships with customers, brokers, and carriers to proactively address service risks, resolve issues, and ensure timely, transparent communication. * Analyze lane data, on-time performance and costs to effectively negotiate rates with customers and third-party carriers to ensure profitability and customer satisfaction * Communicate with customers, brokers, and carriers to resolve discrepancies related to pricing, service levels, delivery schedules, and documentation. * Direct and organize logistics activities such as obtaining shipment rates, negotiating with logistics service providers, selecting 3PL partners, tracking and expediting shipments, and solving any discrepancy of quality, quantity, and schedule. * Verify and troubleshoot any issues in shipping or customs documentation including, but not limited to, PODs, BOL and carrier confirmation. * Proactively communicate service risks to customers to provide proper resolution **Requirements** * Minimum 1 years of experience in trucking industry and/or dispatch experience(managing time sensit
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