Hy-Vee
DishroomClerk
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Dishroom Clerk at Hy-Vee. Skills: Customer service, Food safety, Work area cleanliness. Provide prompt, efficient and friendly customer service. Exhibit caring, concern and patience in all customer”
Industry & Context.
Medium work exertion up to 50 pounds, Visual requirements, Color vision, Field of vision, Climbing, Balancing, Stooping, Kneeling, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Grasping, Feeling, Talking, Hearing, Repetitive motions, Exposure to noise, Equipment movement hazards, Cleaning chemicals/solvents, Temperature extremes, Possible electrical shock, Pre employment drug screen
What They're Looking For.
Must Have
Ability to carry out detailed but uninvolved written or verbal deal with a few concrete variables, Ability to do simple addition and copying figures, counting and recording, Ability to understand and follow verbal or demonstrated write identifying request supplies orally or in writing, Six months or less of similar or related work experience
What You'll Do.
efficient and friendly customer service
concern and patience in all customer
Treat customers as the most important people in
Smile and greet customers in a friendly manner
Make an effort to learn customers’ names
Address customers by name whenever possible
Answer the telephone promptly
helpful service to customers who call
Work with co-workers as a team
Ensure customer satisfaction
Ensure a pleasant work environment
Take the department garbage to the compactor or
Maintain strict adherence to department and company guidelines
Wash department equipment
Handle food in a safe manner
Ensure the work area is always clean and
Remove trash in a timely manner
Adhere to company policies and individual store guidelines
Report to work when scheduled and on time
Assist in other areas of store as needed
Perform other job related duties and special projects
How You'll Work.
Team & Collaboration
Work with co-workers as a team
Communication Scope
Answering telephone; Taking customer orders
Full Job Description
Additional Considerations (if any): Daytime Shifts **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Dishroom Clerk **Department:** Market Grille **FLSA** : Non-Exempt ** _General Function_** Provides prompt, efficient and friendly customer service. Handles food in a safe manner and ensures the work area is always clean and neat. Ensures the cleanliness of kitchen equipment, dishes, utensils, etc. **_Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations_** Accountable and Reports to: District Store Director, Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Food Service Manager; Market Grille Department Manager, Assistant Market Grille Department Manager Positions that Report to you: None ** _Primary Duties and Responsibilities_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store * Makes an effort to learn customers’ names and to address them by name whenever possible * Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment * Takes the department garbage to the compactor or designated area. * Maintains strict adherence to department and company guidelines related to personal hygiene and dress. * Washes department equipment, utensils, dishes, pots, pans, etc. * Handles
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