Knock
FinServ
DisclosureAnalyst
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“Disclosure Analyst at Knock. Skills: Disclosure, Loan Processing, Customer Service. Support customer journey from application to funding. Provide overview of Knock’s products and programs”
What You'll Achieve.
Meet on-time closings; Meet or exceed individual quotas; Meet expected company metrics
Industry & Context.
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Must work Pacific or Mountain time, Operate a computer, Communicate via telephone or internet video applications
What They're Looking For.
Must Have
1+ years of experience in mortgage operations and/or processing, Active NMLS license or ability to acquire an NMLS license within the first 90 days of hire, Recent experience working in the Pacific or Mountain Time Zone, Experience using Encompass, Blend and/or Google Suite required, Ability to review and interpret internal guidelines
Nice to Have
CFA charterholder preferred
What You'll Do.
Support customer journey from application to funding
Provide overview of Knock’s products and programs
Assist customers through to a successful closing
Gather required documentation to submit loan file
Obtain Initial Closing Disclosure signatures
Manage pipeline of 30 loan closings per month
Complete Patriot Act based on customer ID
Ensure minimum submission requirements are met
Assist other team members with borrower requests
Issue initial disclosures and revised Loan Estimates within 24-48 hours
Request and review condo approval documents
How You'll Work.
Team & Collaboration
Assist other team members; Responsive to internal stakeholders; Share what is and isn’t working with team; Support your team where they need you; Collaborate with curious, talented colleagues
Communication Scope
Written communication; Verbal communication; Exchange accurate information
Process & Methodology
Pipeline management
Full Job Description
Knock is redefining the home buying and selling experience, and we’re only getting started! We’re a passionate team of industry experts who knew there had to be a better, simpler way for people to navigate the journey between homes. That people-first mindset is core to how we operate, and why Knock has been honored as one of Inc.’s Best Workplaces six times in the past seven years. We bring that mindset into the work we do every day. The Knock Bridge Loan™ empowers homebuyers to ‘buy before they sell’, by unlocking the equity in their current home, giving them greater convenience, certainty, and competitiveness. Founded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers and agents across the country. Backed by top investors like Foundry Group, Trinity Capital, and the National Association of Realtors, we’ve built a reputation for innovation and trust, earning 900+ five-star Zillow and Trustpilot reviews and an A+ BBB rating. Join our growing team and help shape the future of homebuying! To learn more, visit Knock.com Disclosure Analyst- Remote As a fully remote Disclosure Analyst, you will support the customer journey from application to funding, provide an overview of Knock’s products and programs, and assist with seeing customers through to a successful closing. This position must work Pacific or Mountain time. Assist the process by gathering required documentation to successfully submit the loan file for processing/underwriting and obtaining Initial Closing Disclosure signatures to meet on-time closings Successful and effective pipeline management consisting of 30 loan closings per month Complete Patriot Act based on customer ID Ensure minimum submission requirements and documents are met prior to submitting loans to processing Assist other team members with any borrower requests Understanding of TRID to compliantly issue initial disclosures and revised Loan Estimates within 24-48 hours of receiving
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