Benevity
DisbursementOperationsAdministrator-Termrole
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Disbursement Operations Administrator - Term role at Benevity. Skills: Disbursement Resolution & Optimization, Stakeholder Collaboration & Communication, Analytical & Problem-Solving Skills, Proficiency in the MS Office Suite, with advanced Excel skills. Investigate payment statuses on behalf of our nonprofits and clients. process rejected payments”
What You'll Achieve.
client experience at the forefront
Industry & Context.
creative approach to problem-solving; drive problem-solving; Analytical & Problem-Solving Skills
What They're Looking For.
Must Have
Bachelor's degree or equivalent education and experience, critical thinking skills, creative approach to problem-solving, Solid analytical ability with a commitment to accuracy and quality, Exceptional attention to detail, Clear communication skills, with the ability to present findings to non-technical audiences, Proficiency in the MS Office Suite, with advanced Excel skills, organizational skills, ability to manage multiple priorities under tight deadlines, Able to work independently, take ownership of tasks
Nice to Have
Experience with an Enterprise Resource Planning (ERP) system, such as Oracle ERP, A technical mindset with experience leveraging AI for process improvement, Experience with global disbursements or international payment processing
What You'll Do.
Investigate payment statuses on behalf of our nonprofits and clients
process rejected payments
help process disbursements to nonprofits
support the Operations team with a variety of client requests and daily operational tasks
Investigate and resolve outstanding disbursement issues
Manage the administration and verification of monthly donation disbursements to nonprofits
Create documentation and training materials to maintain compliance and support disbursement operations
Liaise with cross-functional teams to communicate issues and drive problem-solving
Identify and propose process enhancements
Support Accounts Payable tasks using Oracle ERP
Build and maintain relationships with key Operations and Support stakeholders
Partner with banking partners to address outstanding payment questions
Coordinate with internal teams to follow up on client and nonprofit inquiries
How You'll Work.
Team & Collaboration
Liaise with cross-functional teams; Build and maintain relationships with key Operations and Support stakeholders; Coordinate with internal teams
Communication Scope
Clear communication skills, with the ability to present findings to non-technical audiences
Full Job Description
Meet Benevity Benevity is the way the world does good, providing companies (and their employees) with technology to take social action on the issues they care about. Through giving, volunteering, grantmaking, employee resource groups and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good. We’re also one of the first B Corporations in Canada, meaning we’re as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States and more! High-Level Overview Our Operations team in Calgary is looking for a proactive Disbursement Operations Administrator to join our fast-paced environment. Ideal candidates are self-motivated, collaborative, and adaptable. In this role, you will investigate payment statuses on behalf of our nonprofits and clients, process rejected payments, help process disbursements to nonprofits, and support the Operations team with a variety of client requests and daily operational tasks. You thrive in ambiguous environments and are naturally curious — able to quickly learn new tools with minimal documentation and spot trends or issues. Your attention to detail and strong communication skills will be key to your success here. PLEASE NOTE: this is a term role What you'll do: Disbursement Resolution & Optimization Investigate and resolve outstanding disbursement issues. Manage the administration and verification of monthly donation disbursements to nonprofits. Create documentation and training materials to maintain compliance and support disbursement operations. Liaise with cross-functional teams to communicate issues and drive problem-solving. Identify and propose process enhancements, contributing to a culture of continuous improvement with client experience at the forefront. Support Accounts Payable tasks using Oracle ERP. Stakeholder Collaboration & Communication Build and maintain strong relationships wit
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