Salesforce
Technology
Director,WorkforceOperations,DataSolutions
Neural analysis suggests this role is
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“Director, Workforce Operations, Data Solutions at Salesforce. Skills: Workforce operations, Data solutions, AI. Lead workforce operations strategy. Lead headcount planning”
Industry & Context.
Synthesize workforce data; Actionable recommendations
What They're Looking For.
Must Have
10+ years workforce operations, 10+ years resource management, Experience with workforce management tools, Experience with Workday, Exceptional written communication, Exceptional verbal communication, High agency, Comfort operating in fast-moving environment, Curiosity for AI tools, Enthusiasm for emerging technologies
Nice to Have
Familiarity with Salesforce V2MOM, Familiarity with Salesforce org structure, Familiarity with DET organization, Experience with Google Workspace, Experience with Quip/Slack canvases, Experience with Smartsheet, Prior experience supporting senior executive, Prior experience supporting C-suite leader, MBA or advanced degree
What You'll Do.
Lead workforce operations strategy
Lead headcount planning
Lead position management
Lead organizational design
Partner with Product Management
Manage workforce pipelines
Manage capacity planning
Manage hiring roadmaps
Own position lifecycle
Ensure process integrity
Maintain reporting frameworks
Drive operational rigor
Manage job requisitions
Manage position lifecycle workflows
Identify process improvement opportunities
Lead initiatives to scale operations
Translate business goals
Support V2MOM planning
Track progress against objectives
Prepare executive presentations
Prepare briefing materials
Prepare workforce review decks
How You'll Work.
Team & Collaboration
Cross-functional leadership; Data Solutions leadership; Product Management; Finance; HR; Recruiting; DET organization
Communication Scope
Executive presentations; Briefing materials; Workforce review decks; Written communication; Verbal communication
Process & Methodology
Roadmap planning
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Finance Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ## **About the Role** The Director, Workforce Operations is a strategic individual contributor embedded in the Strategy & Operations team. This role is central to how a large, complex technology organization plans, manages, and scales its workforce — connecting workforce strategy to operational execution in meaningful ways. You'll partner across Product Management, Finance, HR and Data Solutions Leadership to ensure that the right people are in the right roles at the right time, while building the systems and processes that make that possible. **What You 'll Be Doing** * Lead end-to-end workforce operations strategy, including headcount and token planning, position management, and organizational design in partnership with Data Solutions leadership * Partner with Product Management and cross-functional leadership to manage workforce pipelines, capacity planning and hiring roadmaps aligned to business priorities * Own the full position lifecycle — from requisition creation through offer approval — ensuring process integrity and speed * Develop and maintain dashboards and reporting frameworks that provide real-time visibility into workforce health, open headcount,
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