Southern New Hampshire University

DirectorWebOptimization

$94–151k Remote FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director Web Optimization at Southern New Hampshire University. Skills: Web optimization, Experimentation strategy, Personalization strategy. Define optimization strategy. Lead experimentation strategy”

What You'll Achieve.

Increase engagement; Increase conversion; Increase organizational learning; Support transactional experiences; Support product-driven experiences; Support scalable learner acquisition; Support enrollment growth; Increase program visibility; Increase engagement; Increase enrollment outcomes

Industry & Context.

Problems you'll solve

Data-driven decision making

What They're Looking For.

Must Have

7 years analytic/strategic experience, 3+ years managing direct reports, Advanced Excel skills, Translate data into recommendations, Use data to improve CX/operations

Nice to Have

Web analytics tools experience, Voice of customer tools experience

What You'll Do.

Define optimization strategy

Lead experimentation strategy

Lead personalization strategy

Own user experience roadmap

Translate insights into pipeline

Lead end-to-end experimentation

Oversee optimization efforts

Scale insights into Sitecore

Apply AI to experimentation

Lead digital ecosystem evolution

Define enrollment roadmap

Define digital experience strategy

Implement program merchandising strategy

Partner to scale capabilities

Establish best practices

Use data to increase visibility

Communicate testing results

Transform insights into recommendations

Establish reporting frameworks

Scale voice-of-customer program

Leverage AI for insights

Define personalization strategy

Drive student journey initiatives

Partner to deliver experiences

Champion testing culture

Drive adoption of best practices

How You'll Work.

Team & Collaboration

Organic teams; Creative teams; Performance teams; Product teams; Marketing teams; Enrollment teams; Technology teams; UX teams; SEO teams; Content teams; Analytics teams; Web Development teams; Web Experience teams

Communication Scope

Stakeholder communication

Process & Methodology

Roadmap planning

Full Job Description

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you. **Make an impact — from near or far** At SNHU, you'll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming. We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states. **The opportunity** The Director of Web Optimization will lead the strategy and execution of optimization and experimentation across all lead-generating SNHU digital properties. In close partnership with Organic, Creative, and Performance teams, you will drive the testing, personalization, and user experience roadmap. This roadmap will transform insights into scalable improvements that increase engagement, conversion, and organizational learning. Additionally, it will enable the evolution of SNHU's digital properties to support transactional and product-driven experiences. You will report to the Senior Director of Web Experience. #LI-Remote **What you 'll do:** * Define and lead the optimization, experimentation, and personalization strategy across all lead-generating digital properties. * Own and evolve

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