Harry's

CPG

Director,UX

$177–220k New York, New York, United States Remote Friendly
The Brief

“Director, UX at Harry's. Skills: UX Strategy, Design System, User-centered design, Leadership, Cross-functional collaboration. Define and execute a user experience strategy. Lead the evolution of a scalable design system”

What You'll Achieve.

Deliver seamless, customer-centered experiences; Deliver impactful results; Elevate the digital presence; Craft consistent, delightful experiences; Ensure each brand thrives digitally; Achieve UX success metrics; Continuously elevate the organization’s UX design capabilities

Industry & Context.

CPG
Problems you'll solve

Synthesize customer feedback, analytics, and market trends into actionable design solutions; Leverage data to optimize designs and iterate on experiences

What They're Looking For.

Must Have

8+ years of UX/product design experience, 3+ years in leadership roles managing design teams and shaping UX strategies, portfolio showcasing exceptional design work and a clear ability to craft user-centered, functional, and elegant experiences, Expertise in creating and scaling design systems and processes, Deep understanding of user-centered design principles, information architecture, and interaction design across devices and platforms, Proven ability to synthesize customer feedback, analytics, and market trends into actionable design solutions, Skilled in using design tools such as Figma, Adept at collaborating cross-functionally and influencing stakeholders at all levels, Strong communication skills with the ability to articulate design decisions and advocate for user needs, Passionate about mentoring and developing design talent, fostering a collaborative and innovative team culture, Experience working in Agile development environments, Skilled in using data and user insights to guide design strategies, prioritize features, and measure the success of UX initiatives

Nice to Have

Experience designing for e-commerce or DTC brands, People management experience, Familiarity with prototyping tools like InVision, Flinto, or similar platforms, Familiarity with usability testing platforms and user testing methodologies, Knowledge of HTML, CSS, and CMS platforms, Grasp of customer lifecycle design and conversion optimization techniques

What You'll Do.

Define and execute a user experience strategy

Lead the evolution of a scalable design system

Champion accessibility and inclusivity

Align UX initiatives with business objectives

Partner with cross-functional stakeholders to make data-driven decisions

Leverage user insights to deliver impactful results

Elevate the digital presence and craft consistent

delightful experiences

People leader and UX/UI thought leader

Build scalable solutions across the entire portfolio

Develop and own the UX vision

Shape exceptional experiences

Collaborate on product roadmaps

Support global expansion

Own accessibility standards

Drive user research & insights

Maintain and evolve the design system

Collaborate cross-functionally

Monitor and refine UX success metrics

Advocate for UX excellence

Deliver results in a fast-paced environment

Lead and build an incredible team

How You'll Work.

Team & Collaboration

Partner with product management, engineering, and creative teams; Collaborate with creative and technical teams; Work closely with engineering, marketing, and other departments; Partner with cross-functional stakeholders; Collaborate cross-functionally and influencing stakeholders at all levels; Work with the business and engineering; Reporting to the VP DTC of Mammoth Brands; Partners include: Performance Marketing, Engineering, Supply Chain/Distribution, Brand Management, Brand Marketing, Product Innovation, Finance, Retail/Wholesale, and Legal

Communication Scope

Ability to articulate design decisions; Advocate for user needs

Process & Methodology

Manage competing priorities effectively, Driving urgency and focus

Free ATS check

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