Merkle
Director,TechnologyStrategy(IntelligentWorkOrchestration)
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“Director, Technology Strategy (Intelligent Work Orchestration) at Merkle. Skills: Intelligent Work Orchestration, Client Engagement Leadership, Program Structuring, Stakeholder Alignment. Lead Intelligent Work Orchestration engagements. Diagnose and redesign work flows”
Industry & Context.
Diagnosing and redesigning how work flows; Facilitate executive and cross-functional workshops that drive clarity, use case identification, prioritization, and alignment; Conduct discovery and cross-functional assessments to identify misalignment, friction, governance gaps, and high-impact opportunities; Design and structure orchestration programs that integrate the right mix of organizational, process, governance, and technology changes to solve client challenges and deliver measurable outcomes; Help create clarity across pods and cross-functional teams to reduce friction and increase coordination
up to 25% travel
What They're Looking For.
Must Have
8-10+ years of experience in consulting, transformation, operations, marketing operations, digital transformation, or organizational design, 3-5+ years in a consulting or transformation advisory capacity, including client-facing engagement leadership, Track record in leading client engagements and providing presentations and deliverables to clients, Experience structuring and leading complex, multi-workstream programs, Demonstrated ability to package strategic recommendations into actionable programs and sequenced workstreams, Experience selling/pitching/scoping transformation-type engagements, Experience guiding or leading implementations and working with cross-functional delivery teams, workshop facilitation and executive presence, Experience aligning senior stakeholders and building consensus across functions, Understanding of how strategy, structure, governance, people, process, data, and technology interact inside large organizations
Nice to Have
2+ years program or project management experience preferred, Familiarity with AI automation, agentic workflows, or human-AI collaboration design is strongly preferred, Familiarity with enterprise digital, workflow, data, or marketing ecosystems is beneficial but not the primary focus, Experience with work management platforms such as Workfront, Asana, or similar tools preferred, Experience working in or alongside marketing, agency, or enterprise operations environments, advanced degree preferred
What You'll Do.
Lead Intelligent Work Orchestration engagements
Diagnose and redesign work flows
Facilitate executive and cross-functional workshops
Present findings and strategic pathways
Conduct discovery and cross-functional assessments
Design and structure orchestration programs
Develop phased transformation roadmaps
Translate discovery insights into recommendations
Align process redesign with organizational design
Partner with strategy and delivery teams
Oversee solution alignment across workstreams
Build relationships with senior leaders
Partner with Program and Project Management leads
Create clarity across pods and teams
Support business development
Contribute to internal capability development
How You'll Work.
Team & Collaboration
Facilitate executive and cross-functional workshops; Present findings and strategic pathways to senior stakeholders; Conduct discovery and cross-functional assessments; Align process redesign with organizational design and change enablement strategies; Partner with other strategy and delivery teams; Oversee solution alignment across workstreams; Build relationships with senior leaders to serve as a trusted advisor; Partner closely with Program and Project Management leads; Help create clarity across pods and cross-functional teams
Communication Scope
Present findings and strategic pathways to senior stakeholders with confidence and influence; Translate discovery insights into actionable recommendations and executive-ready narratives; executive presence
Process & Methodology
Program management experience, Project management experience, Experience structuring and leading complex, multi-workstream programs, Develop phased transformation roadmaps, Partner closely with Program and Project Management leads to structure delivery plans, milestones, and governance models
Full Job Description
**Job Description:** **Please note:** This job posting is intended to capture interest for a future **Director, Technology Strategy** role at Merkle. The position is not open for immediate hire. ### ## _**We welcome remote U.S.-based candidates**_ **Job Title:** Director, Technology Strategy (Intelligent Work Orchestration) We are seeking a Director, Intelligent Work Orchestration to join our Technology Strategy team. Intelligent Work Orchestration (IWO) is our discipline for intentionally orchestrating how work gets done — activating strategy, structure, people, culture, process, data, technology, and AI into orchestrated, interconnected components that drive measurable business outcomes. This role is ideal for a strategic thinker who understands that transformation is not a technology initiative alone, but an alignment challenge. You will help organizations move from fragmented execution and siloed functions to orchestrated workflows that enable efficiency, speed, scale, and adaptability. As a Director within the IWO practice, you will lead complex client engagements, shape orchestration programs, and serve as a trusted advisor to senior leaders navigating large-scale transformation. You will also play an active role in growing the practice — contributing to business development, scoping engagements, and refining how we take IWO to market. This role reports to a Sr. Director, Technology Strategy. This is a remote role with up to 25% travel. **Responsibilities** * Lead Intelligent Work Orchestration engagements focused on diagnosing and redesigning how work flows across strategy, structure, people, culture, process, data, technology, and AI. * Facilitate executive and cross-functional workshops that drive clarity, use case identification, prioritization, and alignment. * Present findings and strategic pathways to senior stakeholders with confidence and influence. * Conduct discovery and cross-functional assessments to identify misalignment, friction, governance gap
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