Manulife

Financial Services

Director,Strategy&BusinessArchitecture

$113–113k Toronto, Ontario, Canada FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Strategy & Business Architecture at Manulife. Skills: Strategy, Business architecture, Transformation. Inform strategic planning. Influence strategic planning”

What You'll Achieve.

Advance business transformation; Advance technology transformation; Enable seamless customer experiences

Industry & Context.

Financial Services
Problems you'll solve

Analytical skills; Problem-solving skills; Identify trends; Assess impacts of change; Support informed decision-making

What They're Looking For.

Must Have

10+ years experience Director/Manager Strategy and Business Architecture, Experience from Consulting or Financial Services, Apply enterprise-wide perspective, Identify organizational challenges, Influence stakeholders at all levels, Act as liaison between business and technology, Analytical and problem-solving skills, Experience in strategic planning, Experience in roadmap development, Experience in emerging technology adoption, Experience in technology portfolio optimization, Experience conducting capability assessments, Experience conducting value stream assessments, Experience conducting customer experience assessments, Experience defining transformation roadmaps, Experience using model-based representations, Experience using business architecture frameworks

Nice to Have

Excellent communication skills, Excellent presentation skills, Engage diverse audiences, Experience in management consulting, Focus on business strategy, Focus on transformation, Knowledge of enterprise architecture frameworks, Knowledge of Business Architecture Guild best practices

What You'll Do.

Inform strategic planning

Influence strategic planning

Assess operating model impacts

Identify transformation opportunities

Drive business outcomes

Develop customer-centric roadmaps

Support strategic priorities

Support measurable results

Facilitate outcome-based planning

Facilitate roadmap development

Evaluate investment opportunities

Prioritize investment opportunities

Lead business transformation initiatives

Ensure strategy alignment

Ensure execution alignment

Build holistic view of business architecture

Maintain holistic view of business architecture

Support capability analysis

Support customer journey analysis

Support value stream analysis

Conduct market research

Conduct industry research

Identify emerging technologies

Identify innovation opportunities

Enhance business models

Enhance operational efficiency

Guide product decisions

Guide vendor decisions

Ensure technology integration

Contribute to initiative delivery

Meet project timelines

Meet established standards

How You'll Work.

Team & Collaboration

Partner with business leaders; Partner with technology leaders; Cross-functional collaboration

Communication Scope

Engage diverse audiences; Present to stakeholders

Process & Methodology

Roadmap planning

Full Job Description

We are seeking an experienced and highly motivated Director, Strategy & Business Architecture to join the Canada Segment’s Technology Strategy team. This role plays a key part in advancing business and technology transformation aligned to our One Manulife 2030 strategy and Digital Customer Leader (DCL) ambitions. You will partner with business and technology leaders to shape strategy, define operating models, and enable seamless, end-to-end customer experiences through innovation, automation, and data-driven decision-making. We are committed to fostering an inclusive environment that values diverse perspectives, encourages innovation, and supports continuous growth and development for all employees. **Position Responsibilities:** * Collaborate with business and technology leaders to inform and influence strategic planning, assess operating model impacts, and identify transformation opportunities that drive business outcomes. * Develop business-driven, customer-centric roadmaps that support strategic priorities and measurable results. * Facilitate outcome-based planning and roadmap development, including evaluating and prioritizing investment opportunities. * Lead complex business transformation initiatives, including capability and value stream assessments, ensuring alignment between strategy and execution. * Build and maintain a holistic view of the organization’s business architecture to support capability, customer journey, and value stream analysis. * Conduct market and industry research to identify emerging technologies and innovation opportunities that enhance business models and operational efficiency. * Guide product and vendor decisions from an architectural perspective, ensuring effective integration of new technologies while optimizing costs and managing risks. * Contribute to the successful delivery of strategic initiatives by meeting project timelines, budgets, and established standards. **Required Qualifications:** * 10+ years of experience Director /

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