ServiceNow
Tech / AI / Software
Director,SoftwareEngineeringMgmt
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“Director, Software Engineering Mgmt at ServiceNow. Skills: Leadership experience managing an engineering team of 15-20, Agile software development lifecycle, AI and related technologies. Lead a team of approximately 20 engineers based in Ireland. Execute the digital experience roadmap for Impact”
What You'll Achieve.
maximize the value of their ServiceNow investment
Industry & Context.
Export Control Regulations
What They're Looking For.
Must Have
15+ years of experience in enterprise cloud software application development, 5+ years product and engineering management experience, current director level experience at an enterprise software company, Experience in AI and related technologies
Nice to Have
ServiceNow coding standards and release processes within engineering, product management, and program management teams a plus
What You'll Do.
Lead a team of approximately 20 engineers based in Ireland
Execute the digital experience roadmap for Impact
Leverage the power of the ServiceNow Platform while minimizing the need for custom code
Help with implementation of complementary or related ServiceNow products
Be a decision-maker and arbiter for engineering decisions and organizational optimization
Provide necessary guidance to the team to ensure that UTG technology standards and processes are embraced
Lead multiple scrum teams in Ireland
Partner with Impact Engineering Leaders globally
Build and retain a high-performing team of engineers
How You'll Work.
Team & Collaboration
Partner and collaborate with Product Management, Design, Architecture, Program Management, Platform Engineering, and Product Engineering; Collaborate with Impact Engineering leadership; partner with Impact Engineering Leaders globally
Process & Methodology
agile software development lifecycle
Full Job Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. ServiceNow's Impact Engineering team creates applications to help customers, and our Customer Success Delivery teams quickly maximize the value of their ServiceNow investment. What you get to do in this role: The Director of Impact Engineering will lead a team of approximately 20 engineers based in Ireland. This role is expected to effectively execute the following requirements: * Partner and collaborate with Product Management, Design, Architecture, Program Management, Platform Engineering, and Product Engineering to execute the digital experience roadmap for Impact. * Leverage the power of the ServiceNow Platform while minimizing the need for custom code to speed innovation and quality deliverables. * Collaborate with Impact Engineering leadership to help with implementation of complementary or related ServiceNow products, e.g., SPM and ALE. * Be a decision-maker and arbiter for engineering decisions and organizational optimization. * Lead by example providing necessary guidance to the team to ensure that UTG technology standards and processes are embraced. * Lead multiple scrum teams in Ireland and partner with Impact Engineering Leaders globally. * Build and retain a high-performing team of engineers. ## Qualifications To be successful in this role you have: * Leadership experience managing an engineering team of 15-20. * Well-versed with agile software development lifecycle. *
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