Salesforce
CRM solutions
Director,SalesforceAdvisory
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Salesforce Advisory at Salesforce. Skills: Salesforce CRM, Customer advisory, Executive engagement, Technical oversight. Define and execute vision for professional services team. Lead and build outcome driven team”
What You'll Achieve.
driving business value; solution excellence; client satisfaction; delivery excellence; customer outcomes
Industry & Context.
What They're Looking For.
Must Have
15+ years of professional services, consulting, or technology leadership experience, Proven success delivering Salesforce CRM solutions, Experience advising or working directly with CTOs, CIOs, and senior business stakeholders, background in enterprise architecture, solution design, and systems integration, Excellent client-facing and executive communication skills, Deep understanding of project/program management methodologies (Agile, Waterfall, Hybrid)
Nice to Have
CRM certifications (e. g. , Salesforce CTA, Salesforce Certified Technical Architect, Dynamics 365 certifications), Atleast one salesforce industries experience, Experience driving customer outcomes through digital labour and AI, Background in digital transformation consulting or large systems integrators, MBA or Master’s in Computer Science, Information Systems, or related field
What You'll Do.
Define and execute vision for professional services team
Lead and build outcome driven team
Own and drive outcomes for customers
Lead by example to own and deliver advisory services
Drive organizational scalability
and client satisfaction
Establish and maintain delivery frameworks
Act as trusted advisor to senior client stakeholders
Provide strategic guidance on CRM adoption
digital transformation
and enterprise architecture
Lead executive briefings and solution reviews
Influence client roadmaps and long-term strategic direction
Collaborate with internal and client-side CTAs
and engineering teams
Oversee architectural governance and delivery of complex CRM implementations
Drive cross-functional alignment across sales
and delivery functions
Stay abreast of CRM platform capabilities
integration frameworks
Oversee delivery of large-scale
enterprise CRM programs
Ensure project timelines
and KPIs are met or exceeded
and change control processes
Develop and present high-level implementation strategies
Cultivate long-term relationships
How You'll Work.
Team & Collaboration
Collaborate across departments to drive business value; Collaborate with internal and client-side CTAs, Solution Architects, and engineering teams; Drive cross-functional alignment across sales, engineering, and delivery functions; Partner with Product, Sales, Pre-Sales teams
Communication Scope
Excellent client-facing and executive communication skills
Process & Methodology
Agile, Waterfall, Hybrid
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Customer Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. . We are seeking an experienced and strategic **Director D** elivery team within the CRM solutions space. This leadership role requires a strong background in customer-facing consulting , Salesforce technologies and deep engagement with technical stakeholders such as **Chief Technical Architects , CIOs and CTOs.** The ideal candidate will be responsible for building strong advisory relationships with clients, guiding digital transformation journeys, ensuring solution excellence, and collaborating across departments to drive business value using salesforce and agentforce for enterprise clients. **Key Responsibilities:** **1\. Leadership & Strategy** * Define and execute the vision for the professional services team aligned with company goals. * Lead and build a outcome driven team of architects ,advisors to drive Salesforce solution adoption * Own and drive outcomes for customers with Agentic approach and delivering full potential of human and digital workforce * Lead by example to own and deliver advisory services alongside the team * Drive organizational scalability, delivery excellence, and client satisfaction. * Establish and maintain delivery frame
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