Director,SalesOperations

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. Director, Sales Operations Role We are seeking a highly analytical and commercially minded Director, Sales Operations to lead core sales operations functions across forecasting, pipeline management, GTM analytics, CRM governance, sales process design, and planning. This role will serve as a strategic operating partner to Sales, Finance, Customer Success, Marketing, Product, and Executive Leadership. The ideal candidate has experience supporting enterprise B2B sales teams in a high-growth SaaS or healthcare technology environment and can move seamlessly between executive-level strategy and hands-on execution. **This role is fully remote within the US** What You’ll Do Sales Operating Rhythm experience building models for forecasting, capacity planning, pipeline conversion, quota planning, and sales productivity. Demonstrated ability to build executive-ready reporting and translate complex data into clear business insights. Strong understanding of enterprise sales processes, including pipeline generation, qualification, forecasting, deal inspection, renewals, expansions, and sales-to-CS handoffs. Exceptional attention to detail and a high bar for data quality, process discipline, and operational rigor. Strong communication and stakeholder management skills, with the ability to influence cross-functional partners and executive stakeholders. Nice To Haves Experience in healthcare technology, provider-facing SaaS, revenue cycle management, clinical AI, health data, or enterprise healthcare sales. Experience supporting annual p