Conga
Director,SalesOperations
Neural analysis suggests this role is
optimal for Senior candidates.
“Director, Sales Operations at Conga. Skills: Sales Operations strategy, Sales Operations execution, Sales Operations optimization, forecasting, territory planning, pipeline analytics, sales process optimization, revenue growth, pipeline performance. lead the strategy, execution, and optimization of sales operations across the organization. oversee forecasting, territory planning, pipeline analytics, and sales process optimization”
Industry & Context.
analytical mindset; ability to analyze performance, identify trends, and provide actionable insights that drive revenue growth; proactively identify opportunities for improvement and take ownership of driving change; bring forward solutions and execute on them; resourceful & collaborative; bring a solutions-oriented mindset
What They're Looking For.
Must Have
8–10+ years of experience in Sales Operations, Revenue Operations, or a related field within a SaaS or technology organization, understanding of sales processes, pipeline management, forecasting, and performance metrics, proven ability to influence decisions through data, insights, and operational expertise, experience leading teams and developing talent while driving cross-functional alignment, deep experience in forecasting, territory and quota planning, pipeline management, and sales performance analysis, highly data-driven, with the ability to analyze performance, identify trends, and provide actionable insights that drive revenue growth, proactively identify opportunities for improvement and take ownership of driving change, collaborate effectively with Marketing, Finance, Customer Success, and Product to ensure alignment across the entire go-to-market organization
Nice to Have
Bachelor’s degree in Business, Finance, Analytics, or a related field is preferred, Experience with BI tools such as Tableau, Power BI, Looker, or similar proficiency in Excel and data analysis, Proven experience building and managing forecasting models and processes, background in territory design, quota setting, and capacity planning, Experience driving pipeline health, deal velocity, and conversion optimization, Ability to define and track key sales KPIs and performance metrics, Track record of improving and scaling sales processes, including lead-to-close workflows, Experience implementing automation and improving system efficiency, Experience partnering with Finance on revenue planning and reporting, collaboration with Marketing on lead flow and pipeline generation, Ability to translate complex data into clear, actionable insights for executive stakeholders, Experience supporting executive and board-level reporting
What You'll Do.
and optimization of sales operations across the organization
and sales process optimization
build scalable systems and processes that enable the Sales organization to perform at its highest level
manage pipeline health
design territories and quotas
and track performance against goals
drive consistency across processes
ensuring that systems
and workflows are optimized to support a global Sales organization
How You'll Work.
Team & Collaboration
partner closely with Sales leadership, Marketing, Finance, and Customer Success to drive operational excellence, improve pipeline performance, and support revenue growth; strategic partner to Sales leadership; driving cross-functional alignment; collaborate effectively with Marketing, Finance, Customer Success, and Product to ensure alignment across the entire go-to-market organization; Experience partnering with Finance on revenue planning and reporting; collaboration with Marketing on lead flow and pipeline generation; Experience supporting executive and board-level reporting; leverage relationships, data, and tools to drive outcomes and continuously improve how Sales Operations supports the business
Communication Scope
data storytelling; translate complex data into clear, actionable insights for executive stakeholders
Full Job Description
A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga lines up commercial operations so companies run as connected, smarter businesses. By unifying the people and processes that drive commerce, Conga aligns pricing, quoting, contracting, rebates, and communications so teams stay in sync and buyers keep moving forward. The result is trusted decisions, consistent buyer experiences, and profitable growth. More than 10,000 customers worldwide, including over 50% of the Fortune 100®, trust Conga when commercial complexity is high and global impact is on the line. Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture. Job Title: Director, Sales Operations Reports to: VP, Revenue Operations / CRO Locations: US – Boston, MA, Houston, TX A quick snapshot… As Director, Sales Operations at Conga, you will lead the strategy, execution, and optimization of sales operations across the organization. You’ll partner closely with Sales leadership, Marketing, Finance, and Customer Success to drive operational excellence, improve pipeline performance, and support revenue growth. This role blends strategic thinking with hands-on execution—you will oversee forecasting, territory planning, pipeline analytics, and sales process optimization while building scalable systems and processes that enable the Sales organization to perform at its highest level. Why it’s a big deal… At Conga, Sales Operations is a critical driver of revenue performance and organizational alignment. The Director, Sales Operations ensures that our Sales teams are operating with clari
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