Neiman Marcus

Luxury Retail

Director,SalesExperience

$126–157k Beverly Hills, California, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Director, Sales Experience at Neiman Marcus. Skills: Sales Experience, Client Development, Retail Management. Oversee Client Development team performance. Manage Group Selling Managers”

Industry & Context.

Luxury Retail
Problems you'll solve

Complex business problems

What They're Looking For.

Must Have

10+ years relevant experience, Luxury retail fashion experience, Prior retail senior management experience, Track record achieving results, Building, motivating, coaching teams, Navigating complex business problems, Collaborating with leads across corporate, Presenting at executive level, Working with corporate partners, Leading large-scale projects

What You'll Do.

Oversee Client Development team performance

Manage Group Selling Managers

Communicate store vision

Advocate Neiman Marcus values

Manage team for energized atmosphere

Ensure consistent customer service

Partner with Client Development

Partner with Brand Experience

Partner with Restaurants

Partner with Merchants

Partner with Brands Manager

Partner with Regional team

Determine strategic objectives

Analyze customer behavior

Develop understanding of trends

Participate in Store Leadership meetings

Facilitate Store Leadership meetings

Promote trusting environment

Promote respectful environment

Encourage idea sharing

Partner with Merchant Organization Leaders

Partner with Planning Organization Leaders

Determine appropriate strategies

Produce positive results

How You'll Work.

Team & Collaboration

Client Development; Brand Experience; Merchants; Regional team; Store Leadership Team; Merchant Organization Leaders; Planning Organization Leaders

Communication Scope

Oral communication; Written communication; Executive presentations

Process & Methodology

Large-scale projects

Full Job Description

Salary Range $125,631 - $157,039* **_Job Description:_** ****Director, Sales Experience**** ****WHO WE ARE:**** **Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in _Pursuit of the Extraordinary_. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. ** ****YOU WILL BE:**** **As a Director, Sales Experience , you are responsible for sales and adoption of selling programs, by facilitating partnerships departments, driving team towards goals, and applying team skills to build a customer-focused sales experience, all while being a steward of Neiman Marcus. The Sales Experience Director works on-site in your store location and you will report to the General Manager.** ****WHAT YOU WILL DO:**** * **Oversee Client Development team performance and goals through management of Group Selling Managers** * **Communicate the store vision and goals to all team members** * **Advocate for Neiman Marcus values and manage team to create an energized atmosphere where customer service is consistent with Neiman Marcus standards** * **Partner with Client Development, Brand Experience, Restaurants, Merchants, and Brands Manager and Regional team to fulfill store strategic efforts** * **Support the Store GM in fulfilling their responsibilities, including backfilling for GM** * **Determine strategic objectives in partnership with Store GM and set priorities accordingly** * **Analyze and develop understanding

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