Neiman Marcus
Luxury Retail
Director,SalesExperience
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Sales Experience at Neiman Marcus. Skills: Sales Experience, Client Development, Retail Management. Oversee Client Development team performance. Manage Group Selling Managers”
Industry & Context.
Complex business problems
What They're Looking For.
Must Have
10+ years relevant experience, Luxury retail fashion experience, Prior retail senior management experience, Track record achieving results, Building, motivating, coaching teams, Navigating complex business problems, Collaborating with leads across corporate, Presenting at executive level, Working with corporate partners, Leading large-scale projects
What You'll Do.
Oversee Client Development team performance
Manage Group Selling Managers
Communicate store vision
Advocate Neiman Marcus values
Manage team for energized atmosphere
Ensure consistent customer service
Partner with Client Development
Partner with Brand Experience
Partner with Restaurants
Partner with Merchants
Partner with Brands Manager
Partner with Regional team
Determine strategic objectives
Analyze customer behavior
Develop understanding of trends
Participate in Store Leadership meetings
Facilitate Store Leadership meetings
Promote trusting environment
Promote respectful environment
Encourage idea sharing
Partner with Merchant Organization Leaders
Partner with Planning Organization Leaders
Determine appropriate strategies
Produce positive results
How You'll Work.
Team & Collaboration
Client Development; Brand Experience; Merchants; Regional team; Store Leadership Team; Merchant Organization Leaders; Planning Organization Leaders
Communication Scope
Oral communication; Written communication; Executive presentations
Process & Methodology
Large-scale projects
Full Job Description
Salary Range $125,631 - $157,039* **_Job Description:_** ****Director, Sales Experience**** ****WHO WE ARE:**** **Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in _Pursuit of the Extraordinary_. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets. ** ****YOU WILL BE:**** **As a Director, Sales Experience , you are responsible for sales and adoption of selling programs, by facilitating partnerships departments, driving team towards goals, and applying team skills to build a customer-focused sales experience, all while being a steward of Neiman Marcus. The Sales Experience Director works on-site in your store location and you will report to the General Manager.** ****WHAT YOU WILL DO:**** * **Oversee Client Development team performance and goals through management of Group Selling Managers** * **Communicate the store vision and goals to all team members** * **Advocate for Neiman Marcus values and manage team to create an energized atmosphere where customer service is consistent with Neiman Marcus standards** * **Partner with Client Development, Brand Experience, Restaurants, Merchants, and Brands Manager and Regional team to fulfill store strategic efforts** * **Support the Store GM in fulfilling their responsibilities, including backfilling for GM** * **Determine strategic objectives in partnership with Store GM and set priorities accordingly** * **Analyze and develop understanding
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