Xplor
Computer Software
DirectorRevenueOperations
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“Director Revenue Operations at Xplor. Skills: RevOps strategy, operating model, GTM AI roadmap, systems, data infrastructure, intelligent automation, revenue machine, AI transformation. Define and own the RevOps strategy, priorities, and operating model across the full revenue organization. Design the processes and governance structures that underpin how revenue is generated, tracked, and optimized”
What You'll Achieve.
simplify operations; uncover insights; elevate customer and member experiences; self-optimizing revenue machine; define the company's competitive advantage for the next decade; ensure alignment on data definitions, process standards, and system architecture; keep the leadership teams aligned and accountable; balancing AI transformation work with day-to-day operational excellence; ensure adoption of AI tools across the GTM organization; Build and maintain the single source of truth for all GTM metrics; Ensure data quality, integrity, and accessibility across all systems; Establish and enforce data governance standards; Report on GTM AI transformation ROI to the executive team on a quarterly basis; ensure revenue projections are grounded in pipeline reality and AI-driven signals; tracking spend, ROI, and reallocation decisions across the 18-month roadmap; Provide executive-level reporting on GTM performance
Industry & Context.
Make and enforce standardization decisions when business verticals conflict on process, data, system questions, or priorities - with clear decision frameworks and escalation paths
legally authorized to work in the country you're applying for, Xplor does not sponsor visas
What They're Looking For.
Must Have
3+ years in Revenue Operations, GTM Strategy, or a closely related function at a B2B SaaS company, Track record of building and/or scaling RevOps teams, Data fluency at the query level, not the dashboard level, Ability to whiteboard data and process flow from lead to cash, Experience leading cross-functional alignment across sales, marketing, finance, and IT stakeholders with competing priorities, Understanding of revenue modeling, revenue KPIs that matter, compensation design, forecasting science
Nice to Have
Salesforce preferred, AI or ML tools in a revenue context - lead scoring, forecasting models, or data automation at scale, Understanding of AI tooling and agentic workflow design
What You'll Do.
Define and own the RevOps strategy
and operating model across the full revenue organization
Design the processes and governance structures that underpin how revenue is generated
Build and run the executive-level KPI framework and operating cadences
Lead the cross-functional operating cadence: weekly AI task force
bi-weekly model performance reviews
monthly GTM data audits
and quarterly executive readouts
Make and enforce standardization decisions when business verticals conflict on process
Build the RevOps roadmap and own resource prioritization across all initiatives
Own and drive the 18-month GTM AI Transformation Roadmap across all revenue workflows
Own the GTM infrastructure - including the data
and revenue intelligence platforms
Lead the deployment of AI across key GTM functions: predictive lead scoring
conversation intelligence
and workflow orchestration
Champion responsible AI adoption: establish governance standards for model auditing
data privacy compliance
and human-in-the-loop guardrails
Drive the team upskilling and change management program
Build and maintain the single source of truth for all GTM metrics
and accessibility across all systems
Establish and enforce data governance standards
including GDPR/CCPA compliance for all AI data processing
Report on GTM AI transformation ROI to the executive team
Lead RevOps support for the annual planning cycle
Partner with FP&A to build the revenue forecast model
Own the budget framework for the AI transformation program
How You'll Work.
Team & Collaboration
Act as the connective tissue between marketing, sales, onboarding, CS, finance, and IT - ensuring alignment on data definitions, process standards, and system architecture; Lead the cross-functional operating cadence; Experience leading cross-functional alignment across sales, marketing, finance, and IT stakeholders with competing priorities; Partner with the Director of Revenue Systems (who you will directly manage); Partner with FP&A
Communication Scope
executive-level reporting; quarterly board-ready KPI packages
Process & Methodology
resource prioritization, AI transformation roadmap
Full Job Description
Xplor Technologies powers the experiences at the heart of everyday life. Through modern vertical software, embedded payments, and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. This is a rare opportunity to rebuild and own the revenue operations function at a critical inflection point - when the company is simultaneously integrating multiple brands and systems, and undergoing a comprehensive AI transformation. The goal is for every workflow, system, and decision loop in the GTM engine to be embedded with AI. The result: a self-optimizing revenue machine where AI handles volume and pattern recognition while humans own strategy, relationships, and creative judgment. You will own both the operating model and the GTM AI roadmap - driving the systems, data infrastructure, and intelligent automation that will define the company's competitive advantage for the next decade. This role is for someone who wants to build and lead hands-on - not just advise. You will sit at the intersection of strategy and execution,and direct a team of 8 that support revenue operations and GTM AI transformation across 4-5 vertical divisions. * Define and own the RevOps strategy, priorities, and operating model across the full revenue organization * Design the processes and governance structures that underpin how revenue is generated, tracked, and optimized * Act as the connective tissue between marketing, sales, onboarding, CS, finance, and IT - ensuring alignment on data definitions, process standards, and system architecture * Build and run the executive-level KPI framework and operating cadences that keep the leadership teams aligned and accountable * Lead the cross-functional operating cadence: weekly AI task force, bi-weekly model performance reviews, monthly GTM data audits, and q
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