Covetrus
Animal Health Technology
Director,RelationshipManagement
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“Director, Relationship Management at Covetrus. Skills: Relationship Management, Sales Leadership, Business Development, Team Management. Shape strategy. Drive growth”
What You'll Achieve.
Regional revenue and gross profit growth; Point solution (CVET Technology) bookings; Incremental gross profit and net revenue retention; Contribution to SVP-aligned regional targets; Team quota attainment and KPI alignment
Industry & Context.
Travel up to 75% as needed for team support, customer engagement, and sales meetings
What They're Looking For.
Must Have
10+ years in sales, business development, or account management leadership roles, Minimum 5 years leading virtual or inside sales teams in veterinary, healthcare, or SaaS environments, track record of leading cross-functional initiatives and driving operational results in matrixed organizations, Bachelor’s degree in business, Technology, or related field (or equivalent experience), Must reside in or be willing to relocate to the Sales Region
Nice to Have
Salesforce experience preferred
What You'll Do.
Expand solution usage
Deliver measurable value
Combine commercial discipline
Customer-first mindset
Build and execute regional business plans
Monitor local market dynamics
Drive value-led messaging
Manage conversion trends
Proactive coaching sessions
Address underperformance
Drive full-cycle relationship management
Account collaboration
Identify friction points
Resolve friction points
Recruit top performers
Accelerate onboarding
Address low performance
Collaborate with Product
Collaborate with Marketing
Collaborate with Enablement
Collaborate with Customer Success
Leverage feedback loops
Shape product direction
Shape customer experience strategy
Execute virtual engagement programs
How You'll Work.
Team & Collaboration
Collaborate with Product, Marketing, Enablement, and Customer Success to align field strategy with GTM priorities; Leverage feedback loops from the field to shape product direction and customer experience strategy; Oversee execution of VetSuite lead handoffs and account collaboration with Account Executives via Salesforce
Full Job Description
Covetrus is a global animal-health technology and services leader dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We bring together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. At Covetrus the **Director, Relationship Management** is more than a team leader — you are a regional growth owner! You’ll shape strategy, drive growth, and inspire performance across a high-impact team of Veterinary Relationship Managers (VRMs) focused on clinics with low to mid-level adoption of Covetrus solutions. Your mission: transform these accounts into loyal, thriving customers by deepening relationships, expanding solution usage, and delivering measurable value. You’ll lead with data, insight, and heart — combining commercial discipline with a customer-first mindset. This is a dynamic, remote-based leadership role that blends consultative sales, business development, and virtual team management in a fast-paced, high-growth environment. _*Looking for candidates in either Texas, Oklahoma, Kansas, Missouri, or Arkansas_ _**What You’ll Own**_ **Regional Strategy & Business Planning** * Operate your territory like a high-performing business — accountable for revenue, margin, and customer success. * Build and execute regional business plans aligned with growth, retention, and solution adoption targets. * Monitor local market dynamics, whitespace, and team capacity to optimize strategy and investments. **Consultative Selling Leadership** * Champion Insights-based selling: teach, tailor, and take control of the customer conversation. * Coach your team to translate PHR, Pulse, and AI insights into practice-level strategies. * Drive value-led messaging customized to customer role, maturity, and lifecycle stage. **Performance
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