Starr

Commercial Insurance

Director,QualityEngineering

New York, New York, United States; Philadelphia, Pennsylvania, United States; Atlanta, Georgia, United States FULL TIME
The Brief

“Director, Quality Engineering at Starr. Skills: Quality Engineering Leadership, Operational Excellence & Execution, Quality Management & Metrics, Collaboration & SDLC Integration, Continuous Improvement & Compliance. operationalizing and scaling Starr’s Quality Engineering (QE) strategy. leading the execution of QE methodologies”

What You'll Achieve.

ensure quality across all technology initiatives; ensure timely, high-quality results throughout all phases of the SDLC; ensuring robust, reusable regression coverage; maximizing opportunities for automated testing; ensure all tests accurately reflect critical system behaviors and meet coverage goals; providing regular reporting; recommend and implement remediation plans; achieve higher test coverage; ensuring regulatory, security, data privacy, and risk management standards are met; reliable releases

Industry & Context.

Commercial Insurance
Problems you'll solve

root cause analysis

What They're Looking For.

Must Have

Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field, 10+ years’ experience in software quality engineering or QA, at least 5+ years in management roles leading distributed teams, Experience with hands-on QE within P&C Insurance industry is required, expertise in building, scaling, and overseeing QE operations—including automation frameworks, SDLC integration, and test management, Hands-on experience with leading QE tools (e. g. , Selenium, Cypress, Tosca, LoadRunner, Postman), CI/CD, cloud-based platforms, and test environments, Proven track record driving automation adoption and measurable improvements in quality KPIs, Excellent people leadership, team building, and stakeholder engagement skills, Deep understanding of industry standards for security, compliance, and data privacy as they relate to QE, Experience managing teams in a global delivery model

Nice to Have

Master’s degree

What You'll Do.

operationalizing and scaling Starr’s Quality Engineering (QE) strategy

leading the execution of QE methodologies

driving the maturity of automated and manual testing practices

overseeing day-to-day QE delivery across multiple streams/programs

implementing and managing automated

and data quality testing practices

tracking and analyzing QE KPIs

identifying and escalating quality trends

championing automation adoption

leading and participating in process optimization

and quality improvement initiatives

supporting quality governance and compliance activities

How You'll Work.

Team & Collaboration

forge collaborative relationships with engineering, product, architecture, and delivery partners; embed quality, automation, and continuous improvement into the software development life cycle; collaborate with Delivery Leads, Product Owners, Business Analysts, Engineers and stakeholders; partner with software engineering, product, and business teams to embed QE early in the development lifecycle; facilitate knowledge sharing, training, and onboarding on QE standards and best practices; manage relationships with internal and external QE partners

Communication Scope

stakeholder engagement skills

Process & Methodology

execution discipline

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