Company
Director,ProgramDelivery&Operations
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Program Delivery & Operations. Skills: Program delivery, Operations, Adult learning, Project management. Translate regional goals into learning experiences. Design and manage project plans”
What You'll Achieve.
High-quality corps member experiences; Cohesive and aligned developmental journey; Corps members thrive as teachers and leaders
Industry & Context.
Problem-solving; Navigating ambiguity; Identifying gaps; Proactive problem-solving
Travel required, Work occasional evenings, Work occasional weekends
What They're Looking For.
Must Have
4+ years of related professional experience, Bachelor's degree required, Exceptional project management skills, Systems-thinking and operational planning skills, Experience designing adult learning experiences, Excellent written and verbal communication skills, Ability to laterally lead teams, Problem-solving skills, Experience managing logistics for multi-site events, Ability to build relationships, Attention to detail, Willingness to work occasional evenings and weekends
Nice to Have
Teach For America corps member experience, Teach For America staff experience, Experience in Massachusetts education ecosystem, Experience in program implementation, Experience in instructional leadership, Experience in professional learning, Experience in nonprofit operations, Skilled in generating ideas, Skilled in implementing solutions
What You'll Do.
Translate regional goals into learning experiences
Design and manage project plans
Support development of agendas and materials
Coordinate logistics for program delivery
Ensure continuity across programmatic experiences
Build and manage operational systems
Facilitate internal planning processes
Develop systems for monitoring program quality
Gather and synthesize feedback and data
Coordinate cross-functional planning
Maintain systems for program documentation
Anticipate operational risks
Serve as primary operational lead
Lead event operations and logistics
Manage program-facing operational systems
Compile and coordinate corps member communications
Create and manage tracking systems for participation
How You'll Work.
Team & Collaboration
Cross-functional workstreams; Managing Directors of Leadership Development; Senior Managing Director; Vendors, alumni, facilitators; External partners; Regional and national teams
Communication Scope
Written communication; Verbal communication; Lateral leadership
Process & Methodology
Project management, Planning systems, Coordination structures, Implementation timelines, Cross-functional workstreams
Full Job Description
**ROLE TITLE:** Director, Program Delivery & Operations **POSITION REPORTS TO:** Senior Managing Director, Program Strategy & Impact **APPLICATION DEADLINE:** Applications are due on Monday, June 15, 2026, at 11:59 PM ET. **LOCATION:** Boston, Massachusetts. This role is a hybrid work environment with some travel required to support programming across core communities (currently including Lawrence, Lynn, Chelsea, Boston, Fall River, and Springfield). **WHAT YOU’LL DO** As the Director, Program Delivery & Operations at Teach For America Massachusetts (TFA MA), you’ll play a critical leadership role in translating regional program strategy into high-quality, coherent, and impactful corps member experiences across the two-year corps commitment. You will serve as the operational backbone of the program team, leading the planning, coordination, and execution of key corps member experiences and ensuring that programmatic priorities are implemented consistently and effectively across the two-year program arc. You’ll oversee the systems, structures, and delivery mechanisms for regionally designed programming that supports corps members from pre-service through their in-service experience, including summer practicum, workshops or PLCs, all-corps summits, and community-building experiences. You’ll work in close collaboration with Managing Directors of Leadership Development (MDLDs), the Managing Director, Early Corps Experience, and the Senior Managing Director, Program Strategy & Impact, to ensure that corps members experience a cohesive and aligned developmental journey grounded in leadership, belonging, instructional growth, and impact. This role sits at the intersection of program design, operations, and adult learning. You’ll help shape and operationalize the regional corps member experience by building strong planning systems, coordinating complex cross-functional workstreams, supporting high-quality facilitation and implementation, and driving continuous improvement pr
Applying for this Director, Program Delivery & Operations role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about this company?
Real rants from real employees. Read before you apply.