Manulife
Financial Services
Director,ProductProposition&Solutions
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“Director, Product Proposition & Solutions at Manulife. Skills: Product Strategy, Product Proposition, Product Lifecycle Management, Market Analysis, Customer-Centric Solutions. Defining, developing, and executing innovative product strategies. Leading the end-to-end product lifecycle across key portfolios”
What You'll Achieve.
Drive sustainable growth; Customer value; Market differentiation; Impactful outcomes; Positive impact to sales and persistency; Manage resources effectively; Achieve results in an evolving environment; Create value and impact business results
Industry & Context.
Solution Focused: exemplary problem solving; Advanced problem solving and analytical skills
What They're Looking For.
Must Have
Undergraduate degree in finance, marketing, business, or related field, 10+ years relevant experience in product management, development and product strategy, In-depth knowledge of financial services and industry practices, Solution Focused: exemplary problem solving, Innovative Mindset, Influence and Persuasion: drive and influence change, Compelling Communication: communication, interpersonal and presentation business case development and delivery, Collaboration: client and relationship management skills, Strategic thinker, mentoring, coaching, and consulting skills, Demonstrated ability to influence others beyond formal authority both inside and outside of the organization, Financial understanding of product profitability, Advanced project management, problem solving and analytical skills, leadership capabilities applied within team settings and with individual contributors, Thorough knowledge of compliance standards and practices, An entrepreneurial spirit and comfort working within in rapidly changing environment, Adaptability: Effectively adapts and supports integrated change to achieve results in an evolving environment, Technology Savvy: Leverages technology to plan, innovate, measure results, interact and engage with customers to create value and impact business results. results., business acumen, with an aptitude for both strategic, broad thinking and critical and analytical thinking
What You'll Do.
and executing innovative product strategies
Leading the end-to-end product lifecycle across key portfolios
Ensuring alignment with business objectives
Delivering competitive
customer-centric solutions
Translating insights into actionable product propositions
monitoring and refining long term product strategies
Conducting research and analysis including customer research
trend forecast and competitive positioning
Building the strategic roadmap
Analyzing the market to identify opportunities and recommend sound product strategies
Leading key product projects from inception to launch
Building and growing vendor relationships
Maintaining a relevant and concise product shelf
Participating in capabilities presentations
distribution roadshows and industry events
measuring and reporting successes
trends and anticipated business
Monitoring the performance of products
Mentoring or managing junior members of the team
Acting as the voice of the customer
and planning of the product
Working with software development teams to define hypotheses
Working with strategic design to gain an understanding of use personas
pain points and journeys
Providing insights into product
technology and market trends
Defining roadmaps and detailed user stories
Partnering with scrum masters to enable delivery of prioritized features
Collaborating with engineers & leadership to uncover pain points and opportunities
Specifying and effectively communicating desired outcomes for current and future products
Gathering intelligence from the field
Focusing on risk management
Working with legal and compliance departments to obtain necessary approvals and support
Ensuring material meets regulatory requirements
How You'll Work.
Team & Collaboration
Acts as the strategic bridge between business, technology, and customer needs; Works with software development teams; Works with strategic design; Collaborates with engineers & leadership; Partner with scrum masters; Works with legal and compliance departments
Communication Scope
Compelling Communication; Interpersonal Skills; Presentation Skills; Communication; Information to and from internal contacts
Process & Methodology
Advanced project management, Lead key product projects from inception to launch, Define roadmaps and detailed user stories
Full Job Description
The Director, Product Proposition & Solutions is responsible for defining, developing, and executing innovative product strategies that drive sustainable growth, customer value, and market differentiation. This role leads the end-to-end product lifecycle across key portfolios, ensuring alignment with business objectives while delivering competitive, customer-centric solutions. The role acts as a strategic bridge between business, technology, and customer needs—translating insights into actionable product propositions and delivering impactful outcomes. **Position Responsibilities:** * Develop, monitor and refine long term product strategies for key product portfolios that will distinguish Manulife’s product offerings in the marketplace * Conduct research and analysis including customer research, trend forecast and competitive positioning * Build the strategic roadmap to align to overarching business goals * Analyze the market to develop to identify opportunities and recommend sound product strategies to support the launch of key products, features and services * Lead key product projects from inception to launch * Build and grow vendor relationships * Maintain a relevant and concise product shelf that has a positive impact to sales and persistency * Participate in capabilities presentations, distribution roadshows and industry events * Track, measure and report successes, trends and anticipated business to manage resources effectively * Monitoring the performance of products * Mentor or manage junior members of the team * Acts as the voice of the customer in the definition of product; incorporates feedback from customer interviews and user research * Leads the ideation, design, and planning of the product * Works with software development teams to define hypotheses, run experiments (surveys, concept testing, analytics tools,), and analyze data to make decisions on features that influence the direction of the product (owner of product backlog) * Works with strategic d
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