Zscaler
Cybersecurity
Director,ProductManagement,CustomerSecurityOutcomes
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Product Management, Customer Security Outcomes at Zscaler. Skills: Product vision, Product strategy, Security operations services, AI/ML integration. Define product vision. Define product strategy”
What You'll Achieve.
Deliver clear services; Deliver scalable services; Deliver measurable services; Deliver indispensable services; Set industry standard
Industry & Context.
Problem-solver; Finding solutions; Solving hard problems
What They're Looking For.
Must Have
8+ years detection and response, Deliver tech-led managed services, Run a Security Operations Center, In-depth security market understanding, In-depth vendor landscape understanding, In-depth automation understanding, In-depth threat detection understanding, In-depth response technologies understanding, Distill complex situations into data-driven plans, B2B experience in growth-stage business, Exceptional customer-facing skills
Nice to Have
Design strategic product roadmaps, Leverage generative AI, Automate incident summarization workflows, Accelerate customer security outcomes, Embrace agentic workflows, Embrace MCP background, View services through product lens
What You'll Do.
Define product vision
Define product strategy
Document product vision
Document product strategy
Set security operations outcomes
Set security operations measures
Partner with Customer Security Operations
Partner with Product teams
Represent Zscaler as visionary
Participate in customer advisory boards
Manage critical incidents
Collaborate with Product Marketing
Establish Zscaler as industry leader
How You'll Work.
Team & Collaboration
Customer Security Operations teams; Product teams; Product Marketing teams; Cross-functional teams
Communication Scope
Customer-facing; Thought leadership
Process & Methodology
Roadmap development
Full Job Description
About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Director, Product Management, Customer Security Outcomes to join our team. This is a fully remote U. S. role, reporting to the Sr. Director of Product Management in the Product Management department. This critical leadership role owns the product vision and strategy for Zscaler Security Operations, delivering clear, scalable, and measurable services that are highly differentiated and indispensable to our customers. You will sit at the intersection of our customers, security operations experts, and technology, ensuring Zscaler sets the indus
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