Redwood Software
Tech / AI / Software
Director,ProductManagement-ActiveBatch&Tidal
Neural analysis suggests this role is
optimal for Senior candidates.
“Director, Product Management - ActiveBatch & Tidal at Redwood Software. Skills: product strategy, customer retention, migration roadmap, ActiveBatch, Tidal, Legacy product management, Cross-Functional Leadership, Team Leadership & Mentorship. own the product strategy, customer retention, and migration roadmap for Redwood's legacy workload automation portfolio. maximize customer lifetime value”
Industry & Context.
Work the Problem; Analytical rigor; Used data (renewal rates, support ticket trends, usage telemetry) to inform prioritization and predict churn risk
What They're Looking For.
Must Have
5–7 years in product management with demonstrated track record of shipping complex B2B enterprise software, Legacy product management experience, Sustained platforms while building migration paths to modern architectures, Customer retention expertise: Prevented churn during platform transitions, positioned migrations as value-add vs. disruption, Enterprise software domain knowledge: Workload automation, ERP integration, cloud infrastructure, or mission-critical operations software preferred, Cross-functional leadership: Partnered with Engineering, Sales, CSM, and Support to balance competing priorities and deliver customer outcomes, Analytical rigor: Used data (renewal rates, support ticket trends, usage telemetry) to inform prioritization and predict churn risk
Nice to Have
8+ years in product management with portfolio-level accountability for multiple products or customer segments, Migration strategy execution: Led customer migrations at scale (100+ accounts), developed segmentation models, built migration tooling/playbooks, Workload automation or IT operations domain. Deep understanding of job scheduling, batch processing, ERP integration, SAP workflows, or cloud orchestration, Team leadership Hired, developed, and retained Product Owners or junior PMs in distributed/offshore models
What You'll Do.
own the product strategy
and migration roadmap for Redwood's legacy workload automation portfolio
maximize customer lifetime value
position migrations as expansion opportunities—not churn events
Partner with RMJ Product team to ensure migration blockers are addressed in RMJ roadmap (feature parity
customer-specific integrations)
Collaborate with Engineering (ActiveBatch/Tidal sustaining teams) to prioritize defect fixes
and compliance requirements while minimizing investment in legacy platforms
Work with Customer Success to design migration engagement models: discovery workshops
Support Sales with migration business cases
competitive positioning
Develop Product Owners responsible for backlog management
and delivery execution
Model product management best practices customer-centric discovery
data-driven prioritization
outcome-based roadmapping
transparent communication
Build PO capability in migration management customer segmentation
churn risk assessment
How You'll Work.
Team & Collaboration
Partner with RMJ Product team; Collaborate with Engineering (ActiveBatch/Tidal sustaining teams); Work with Customer Success; Support Sales; Partnered with Engineering, Sales, CSM, and Support
Communication Scope
transparent communication
Process & Methodology
backlog management, sprint ceremonies, delivery execution, migration planning
Full Job Description
OUR MISSION At Redwood Software we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes. ABOUT US Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next. CORE VALUES One Team. One Redwood. Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other YOUR IMPACT As the Product Leader for ActiveBatch and Tidal, you will own the product strategy, customer retention, and migration roadmap for Redwood's legacy workload automation portfolio. You will maximize customer lifetime value, and position migrations as expansion opportunities—not churn events. Cross-Functional Leadership Partner with RMJ Product team to ensure migration blockers are addressed in RMJ roadmap (feature parity, migration utilities, customer-specific integrations) Collaborate with Engineering (ActiveBatch/Tidal sustaining teams) to prioritize defect fixes, security patches, and compliance requirements while minimizing investment in legacy platforms Work with Customer Success to design migration engagement models: discovery workshops, migration planning, technical validation, go-live support Support Sales with migration business cases, competitive positioning Team Leadership & Mentorship Develop Product Owners responsible for backlog management, sprint ceremonies, and delivery exe
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