Front
SaaS
Director,ProductDesign
Neural analysis suggests this role is
optimal for Director candidates.
“Director, Product Design at Front. Skills: Product Design leadership, Design System, AI integration in design. Keep our product beautiful. Keep our team growing”
Industry & Context.
Get to the heart of an issue when making a design decision, connecting it back to an insight
What They're Looking For.
Must Have
10+ years of Product Design experience overseeing multiple work streams, Proven track record of building and maintaining scalable design systems for complex, data-heavy applications, Examples of how your leadership improved both team performance and product quality with a desire to remain “hands-on” as a designer, Experience shipping products known for high-craft and ambition designs
What You'll Do.
Keep our product beautiful
Keep our team growing
and obsess over Design
Define how we use new AI tools
Evolve our design system
Create beautiful designs
Get feedback from customers
Refine the design process from the ground up
Reimagine how design uses AI tools from customer research to high-fidelity prototyping and engineering handoff
Act as an advocate for the user
Translate complex design decisions into clear business outcomes
Use advanced tooling to validate hypotheses
and make informed decisions quickly
How You'll Work.
Team & Collaboration
Collaborate with engineers; Align stakeholders
Communication Scope
Translating complex design decisions into clear business outcomes
Full Job Description
Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 https://builtin.com/awards/san-francisco/2025/best-midsize-places-to-work?utm_campaign=bptw-2025&utm_content=article&utm_medium=website&utm_source=editorial, Top Places to Work by USA Today 2025 https://topworkplaces.com/company/front/, Y Combinator's list of Top Companies in 2023 https://www.ycombinator.com/topcompanies, #4 on Fortune’s Best Workplaces in the Bay Area™ https://www.greatplacetowork.com/best-workplaces/bay-area/2022?category=small-and-medium ,Inc. Magazine's 2022 Best Workplaces list https://www.inc.com/best-workplaces/2022, and Forbes Best Startup Employers 2022 List https://www.forbes.com/lists/americas-best-startup-employers/?sh=661411d52ad7. Front is looking for someone who can keep our product beautiful, our team growing, and our users from ever wanting to see a "traditional" inbox again. As a hands-on leader, you don’t just manage, but inspire, build, and obsess over Design. You lead by example. You will be the driving force behind defining how we use new AI tools to work - from evolving our design system to creating beautiful and getting feedback from customers. Who you are: - Practical Leader: You thrive in a complex product (queues,
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