Lumeris
Healthcare
Director,ProductandSolutionsManagement–AgenticServices
“Director, Product and Solutions Management – Agentic Services at Lumeris. Skills: Product Management, AI, Healthcare. Develop and deliver compelling business cases for new agents. Define MVPs and iteratively evolve services”
What You'll Achieve.
Ensure direct contribution to organizational goals; Ensure success criteria are clearly defined; Making real-time adjustments to roadmaps; Ensure they exceed acceptance criteria; Ensure every team member thrives
Industry & Context.
High-caliber critical thinking skills; Identify opportunities; Implement strategic technical solutions
COVID-19 vaccine required for personnel interacting with at-risk members or prospects
What They're Looking For.
Must Have
Bachelor's Degree in a technology or business-related field, or equivalent experience, 12+ years of product management and data tools experience, 3+ years in the Healthcare Industry, 5+ years of experience successfully leading, mentoring, and scaling high-performing teams, Comprehensive knowledge of platform technologies, LLMs, prompt engineering, software architectures, APIs, integration techniques, and data management, Ample experience with software and application platform development, High-caliber critical thinking skills with a proven ability to interpret highly complex information, identify opportunities, and implement strategic technical solutions, Elite communication and presentation skills, Ability to develop relationships across all levels (including executive), translating complex AI and technical concepts into compelling, audience-appropriate narratives, Proven ability to yield exceptional results within a highly dynamic, fast-paced, and innovative environment, operating with complete latitude to make strategic decisions
Nice to Have
Based in Cambridge, Ma - Hybrid 3 times per week, Deep experience operating within an Agile development methodology, Prior experience with Software as a Service (SaaS) delivery models, Prior experience working with Conversational AI, prompt engineering and LLMs, Advanced understanding of complex Product Life Cycle management
What You'll Do.
Develop and deliver compelling business cases for new agents
Define MVPs and iteratively evolve services
Create visionary mid-term
quarterly and annual Services roadmaps
Identify new skills and data needed
Accountable for budgeting
Develop and document comprehensive requirements
Refine the Services development process
Contribute to the development of prompting
Create the Service Definition for each service
Monitor service performance during betas
Champion the quality of Tom Services
Present Tom Services during solutioning sessions
Deliver training on Agents
Cultivate a culture obsessed with delivering customer value
Manage resource allocation
How You'll Work.
Team & Collaboration
Collaborate closely with the clinical team; Vet roadmaps with prospects, buyers, and primary care users; Partner closely with the UX team; Work hand-in-hand with marketing and implementation teams; Develop relationships across all levels
Communication Scope
Elite communication and presentation skills; Translating complex AI and technical concepts into compelling, audience-appropriate narratives
Process & Methodology
Product Lifecycle Management, Agile Development
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