Versant
media
Director,PlatformSRO
“Director, Platform SRO at Versant. Skills: Platform SRO, Incident response, System reliability. Lead incident response. Coordinate incident response”
What You'll Achieve.
Minimize service disruption; Minimize audience impact; Prevent recurrence of issues; Reduce operational risk; Enhance availability; Enhance resilience
Industry & Context.
Troubleshooting; Root cause analysis
What They're Looking For.
Must Have
Experience supporting media platforms, Experience building SRE organizations, Hands-on experience with observability platforms, Familiarity with Infrastructure as Code, Experience leading reliability initiatives, Experience implementing AI-assisted operational intelligence
Nice to Have
AWS Solutions Architect certification, Google Professional Cloud Engineer certification, Azure Solutions Architect certification, ITIL certification, SRE Foundation certification
What You'll Do.
Lead incident response
Coordinate incident response
Establish incident management processes
Refine incident management processes
Execute incident management processes
Produce post-incident reviews
Conduct root cause analyses
Develop corrective action plans
Assess system reliability
Assess fault tolerance
Assess operational readiness
Identify single points of failure
Recommend architectural improvements
Recommend workflow improvements
Recommend operational improvements
Define monitoring strategies
Improve monitoring strategies
Define alerting strategies
Improve alerting strategies
Define observability strategies
Improve observability strategies
Support disaster recovery planning
Support failover planning
Support readiness reviews
Develop operational runbooks
Maintain operational runbooks
Develop incident documentation
Maintain incident documentation
Partner with engineering teams
Partner with broadcast operations
Partner with production teams
Mentor teams on incident response
Mentor teams on reliability engineering
Mentor teams on continuous improvement
Advise leadership on operational risk
Advise leadership on system health
Advise leadership on reliability priorities
How You'll Work.
Team & Collaboration
Engineering teams; Broadcast operations; Production teams; Vendor teams
Communication Scope
Incident communication
Process & Methodology
Incident management
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