ICON
Director,PeopleOperations
Neural analysis suggests this role is
optimal for Director candidates.
“Director, People Operations at ICON. Skills: People Operations Leadership, Talent Acquisition Operations Leadership, Total Rewards Leadership, HR Technology Leadership. Provide unified leadership across people and talent acquisition operations, total rewards, payroll, and HR technology functions. Transform existing processes into proactive, scalable systems”
What You'll Achieve.
Transform existing processes into proactive, scalable systems; Build cohesive teams that support our rapid growth; Deliver measurable outcomes
Industry & Context.
analytical skills with experience using data to drive operational decisions
Office-based role with occasional travel for team meetings or company events
What They're Looking For.
Must Have
8+ years of progressive people operations experience, at least 3 years in functional manager or higher level leadership roles, Proven track record leading people operations transformation in scaling organizations (300+ employees), Direct experience managing total rewards, and HR technology implementations, Demonstrated ability to build and lead cross-functional teams across multiple HR disciplines, Experience developing strategic roadmaps and executing operational improvements that deliver measurable outcomes, background in talent acquisition operations and recruiting process optimization, Bachelor's degree in Human Resources, Business Administration, or related field
Nice to Have
Experience in high-growth technology or manufacturing environments, Experience working with government contract requirements, Proven ability to build structure from ground up, analytical skills with experience using data to drive operational decisions, Excellent communication skills and ability to influence without direct authority
What You'll Do.
Provide unified leadership across people and talent acquisition operations
and HR technology functions
Transform existing processes into proactive
Lead and unify people operations
talent acquisition operations
total rewards and HR technology functions
Hire and develop team members across the People Ops functional area
Develop and execute roadmaps that transform existing processes into proactive
Build and launch clear operational guidance to end users across the business to support adoption
and team structures that enable efficient talent acquisition at scale
Analyze existing workflows and implement systematic improvements that reduce manual effort and increase scalability
Own and oversee onboarding
merit and job change processes
Lead total rewards and payroll operations
ensuring operational continuity and strategic alignment
Oversee comprehensive compensation and benefits programs
Optimize HR technology systems that create an integrated tech stack supporting operational efficience
Scope and lead RFP processes for new technology solutions
How You'll Work.
Team & Collaboration
Build and maintain working relationships and feedback loops between the People Operations group and unit-embedded HR and TA Business Partners.; Demonstrated ability to build and lead cross-functional teams across multiple HR disciplines
Communication Scope
Excellent communication skills and ability to influence without direct authority
Process & Methodology
Experience developing strategic roadmaps and executing operational improvements
Full Job Description
ICON is looking for a Director of People Operations to provide unified leadership across people and talent acquisition operations, total rewards, payroll, and HR technology functions. This role will transform our existing processes into proactive, scalable systems while building cohesive teams that support our rapid growth across a distinct set of business units. If you're an HR operator with experience creating processes across both People and Talent Acquisition who is looking to build and own solutions that drive meaningful results across the business, this role is for you. This is a full-time, onsite position based on our Austin, TX HQ Campus and reports to the VP of People. RESPONSIBILITIES Leadership: Lead and unify people operations, talent acquisition operations, total rewards and HR technology functions Hire and develop team members across the People Ops functional area Build and maintain strong working relationships and feedback loops between the People Operations group and unit-embedded HR and TA Business Partners. People & Talent Operations: Develop and execute roadmaps that transform existing processes into proactive, scalable operations Build and launch clear operational guidance to end users across the business to support adoption Build metrics, systems, and team structures that enable efficient talent acquisition at scale Analyze existing workflows and implement systematic improvements that reduce manual effort and increase scalability Own and oversee onboarding, offboarding, performance, merit and job change processes Total Rewards: Lead total rewards and payroll operations, ensuring operational continuity and strategic alignment Oversee comprehensive compensation and benefits programs that support rapid organizational scaling Technology: Optimize HR technology systems that create an integrated tech stack supporting operational efficience Scope and lead RFP processes for new technology solutions MINIMUM QUALIFICATIONS 8+ years of progressive people o
Applying for this Director, People Operations role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about ICON?
Real rants from real employees. Read before you apply.