Hims & Hers
health and wellness
Director,PeopleOperations
Neural analysis suggests this role is
optimal for Senior candidates.
“Director, People Operations at Hims & Hers. Skills: HR Operations strategy, HRIS ecosystem, People analytics, compliance, risk management practices. Lead the end-to-end execution of our HR Operations strategy, aligning systems, processes, and programs with company growth, scalability, and business priorities.. Lead HR operations across the full employee lifecycle, including onboarding, offboarding, compliance, policies, employee support, and operational excellence.”
What You'll Achieve.
company growth; scalability; business priorities; operational excellence; reduce friction for employees, managers, and the People team; data integrity; scalable architecture; seamless integrations; foundation for future growth; improve efficiency; insights; service delivery; employee experience; consistency; operational rigor; high-quality employee experience; actionable insights across engagement, retention, organizational health, and workforce planning; enable company scale
Industry & Context.
systems thinker; translating data into actionable insights
What They're Looking For.
Must Have
10+ years of experience across HR Operations or People Operations, with increasing scope and leadership responsibility, Proven experience owning HRIS systems, people analytics, and operational infrastructure at scale, track record of driving innovation and building scalable HR processes in high-growth, fast-paced and distributed environments, Experience partnering with senior leaders and influencing cross-functional stakeholders, High level of data fluency, with the ability to translate insights into action, Expertise in compliance, policies, and operational best practices across the employee lifecycle, operator mindset with the ability to move between strategy and hands-on execution
What You'll Do.
Lead the end-to-end execution of our HR Operations strategy
and programs with company growth
and business priorities.
Lead HR operations across the full employee lifecycle
and operational excellence.
Serve as a systems thinker across the People organization
identifying opportunities to simplify
and scale processes while reducing friction for employees
Own and optimize the HRIS ecosystem
ensuring data integrity
scalable architecture
seamless integrations
and a foundation for future growth.
Drive the evolution of People Operations through AI and automation
identifying emerging technologies and practical applications that improve efficiency
and the employee experience.
Design and continuously improve scalable People processes and workflows that create consistency
and a high-quality employee experience across all touchpoints.
Drive people analytics and reporting
translating data into actionable insights across engagement
organizational health
and workforce planning.
Establish operational governance
documentation standards
and risk management practices.
Build and develop a high-impact operations team
fostering a culture of ownership
continuous improvement
and customer service excellence.
How You'll Work.
Team & Collaboration
Partner cross-functionally with Finance, IT, Legal, Payroll, and business leaders to improve operational effectiveness and enable company scale.
Full Job Description
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about http://hims.com/about and hims.com/how-it-works http://hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals http://www.hims.com/careers-professionals. ABOUT THE ROLE: Hims & Hers is operating at a different level of scale and ambition—and our People function needs to match it. Reporting to the VP, Talent, you will design and lead the systems, strategy, and processes that power how we hire, operate, and grow as a company. YOU WILL: - Lead the end-to-end execution of our HR Operations strategy, aligning systems, processes, and programs with company growth, scalability, and business priorities. - Lead HR operations across the full employee lifecycle, including onboarding, offboarding, compliance, policies, employee support, and operational excellence. - Serve as a systems thinker across the People organization, identifying opportunities to simplify, automate, and scale processes while reducing friction for employees, managers, and the People team. - Own and optimize the HRIS ecosystem, ensuring data integrity, scalable architecture, seamless integrations, and a strong foundation for future growth. - Drive the evolution of People Operations throu
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