Director,PeopleOperations

Role Description As Director, People Operations, you will lead a global team delivering scalable, high-impact services across the employee journey. Reporting to the VP, People Operations, Rewards, and Technology (PORT), you will own onboarding, contingent workforce, service delivery, global mobility and immigration, and HR compliance. As a member of the PORT Leadership Team, you will drive business outcomes through operational excellence and deliver a frictionless employee experience. This role requires a strategic, hands-on leader with strong execution and cross-functional influence. Responsibilities People Operations Leadership Lead and develop a high-performing global team Establish operating models, SLAs, and metrics to improve quality and efficiency Own contingent workforce strategy and management and make key decisions as it relates to the business (including vendors, compliance, cost) Oversee global onboarding operations to deliver a consistent, high-quality new hire experience Guide People Operations workstreams for company-wide initiatives (e.g., M act as a trusted advisor on People Operations Lead complex change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working Global Mobility Oversee global mobility and immigration programs Serve as escalation point for complex immigration and relocation matters Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness Service Delivery clear communicator Data-driven with strong operational rigor Balances strategy and execution with strong ownership Experience leveraging AI and automation to improve operations Strong understanding of US employment law; working knowledge of international HR compliance Preferred Qualifications Experience in a global technology or SaaS company Experience transforming People Operations at scale across company stages Demonstrated focus on innovation and continuous improvement